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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9949
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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My touch pad on my he profile space maker 2.0 is non

Customer Question

Hello! My touch pad on my he profile space maker 2.0 is non responsive
Submitted: 2 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 2 years ago.
Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 34 Years,
and have over 100,000 in home repairs and over 60,000 phone and internet repairs under my belt.
does the display have the time showing at this time?
And does this model have a control lock keypad?
Expert:  Whrlp Master Tech replied 2 years ago.
Are you still there?
Customer: replied 2 years ago.
No, it keeps asking me to set the time but when I try to press the buttons...nothing happens. There is no control lock on this model
Expert:  Whrlp Master Tech replied 2 years ago.
Yes your model does have a control lock they just call it a child lock.
Page 33 of the models use and care booklet
You may lock the control panel to prevent the microwave from being accidentally started or used bv children.
To lock or unlock the controls, press and hold OFF for about three seconds. When
the control panel is locked, CONTROL IS LOCKED will be displayed.
See if the control is locked if not you will need to replace the electronic control keypad panel .
I do not know what kind of money you want to spend on this unit the control panel is over $670.00 that is not even the cost of the electronic control board itself
Let me know if you want the panel parts info.