How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

My Kitchenaid side-by-side fridge/freezer (model KSRB25FRBX00)stopped

Customer Question

My Kitchenaid side-by-side fridge/freezer (model KSRB25FRBX00)stopped working. The lights are working but the refrigerator is not cooling. There are no lights on the temperature control panel.
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.
Thanks for your question.

Is the fan running in the freezer? Also no lights or display is lit up on the controls at all?