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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a GE front load washer and it clicks off almost immediately

Customer Question

I have a GE front load washer and it clicks off almost immediately after starting the load
Submitted: 2 years ago.
Category: Appliance
Customer: replied 2 years ago.
I have a High Efifciency front load GE washer that cuts off almost immediately after starting
Expert:  Appliance Medic replied 2 years ago.
Welcome and thank you for your question. I will be the professional that will be assisting you.
Hi, unplug the washer for 2-3 minutes and try it again.
What is the model number?
Thank you
Customer: replied 2 years ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Extended DIY Guidance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Appliance Medic replied 2 years ago.
What is the model number from the sticker around the door frame?
Customer: replied 2 years ago.
wbvh6240fww
Expert:  Appliance Medic replied 2 years ago.
Thank you. Have you unplugged it for 2-3 minutes yet?
Customer: replied 2 years ago.
yes
Expert:  Appliance Medic replied 2 years ago.
Does the washer fill up with water?
Customer: replied 2 years ago.
will not fill with water but disperses just a small amount and then cuts off
Customer: replied 2 years ago.
I tried draining the lint trap, but that did not solve issue
Expert:  Appliance Medic replied 2 years ago.
When it cuts off does the display panel go off?
Customer: replied 2 years ago.
no it stays on
Expert:  Appliance Medic replied 2 years ago.
Does the water valve on the back make a buzz or a humming type of noise after it shuts off?
Customer: replied 2 years ago.
no
Customer: replied 2 years ago.
are you still there?
Expert:  Appliance Medic replied 2 years ago.
Yes, sorry connection issue.
Have you checked the connections on the motor and the inverter board? Both are down by the pump.
Customer: replied 2 years ago.
I haven't had a response in over a few hours...is there someone that can advise me please
Expert:  FixAll replied 2 years ago.
Hi thanks for choosing this Service if you would still like to go through troubleshooting on this let me know I can help you, thanks.