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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15135
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I just purchased a Thermador Pro Harmony Dual Fuel Range 30"

Customer Question

I just purchased a Thermador Pro Harmony Dual Fuel Range 30" and had it installed. The oven was used for the first time yesterday with no problem. Today it started out just barely heating. Now it will not heat at all and the preheat and oven on lights blink.
Submitted: 2 years ago.
Category: Appliance
Expert:  Appliance Guru replied 2 years ago.
Thanks for your question.
You need to verify you have 240 volts to the unit at the terminal block where the cord connects. If so I would get it covered under warranty as this issue could be involved to be fixed and you would void your warranty trying to fix it.