How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22916
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

111mk, (not a duplicate) I have a washer that I got from a friend not

Customer Question

I have a washer that I got from a friend not working. Water is hooked up and plugged in. When you start the cycle it does nothing. What is wrong with it? Model number is *****
Submitted: 2 years ago.
Category: Appliance
Expert:  Kelly replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The most likely to be causing the issue you are having is a faulty lid switch. If you open and close the lid, do you hear the lid switch clicking in the left rear corner of the lid?
Customer: replied 2 years ago.
Yes I do hear it clicking
Expert:  Kelly replied 2 years ago.
Any noise at all, like humming or buzzing from the water valves?
Customer: replied 2 years ago.
No nothing
Expert:  Kelly replied 2 years ago.
Thank you. If you set it to the spin setting in the cycle, will it start? Or, is it dead no matter where you start it?
Customer: replied 2 years ago.
Dead no matter what
Expert:  Kelly replied 2 years ago.
Thank you. If you have a test meter, we need to verify power from the outlet to the machine. If it is there, we need to measure continuity through the lid switch. If it is good, replace the timer, available below.
http://www.repairclinic.com/PartDetail/Timer/W10201447/1481941?rcaid=1000054
Customer: replied 2 years ago.
Ok I have a meter but don't know how to use it. Please tell me what to set it on and the exact steps on testing the power from the outlet and the lid switch