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We have microwaves spacemaker (jvm2070) the control panel is…

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We have microwaves spacemaker (jvm2070)...
We have microwaves spacemaker (jvm2070) the control panel is frozen on "set clock" none of the buttons operate ( not clear,home or off work) I have reset by unplugging microwave a couple of time with no success. Any ideas?... Read full answer
We have microwaves spacemaker (jvm2070) the control panel is frozen on "set clock" none of the buttons operate ( not clear,home or off work) I have reset by unplugging microwave a couple of time with no success. Any ideas?
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Answered in 10 minutes by:
3/16/2014
AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,778
Experience: worked on appliances for around 15 years
Verified
Thank you for using JustAnswer

Remember to rate ok or above so I will be paid and you can still contact me here.

It's either the touchpad went bad or worse the main control board.

Please remember microwaves contain high voltage internal components that can retain a lethal electrical charge even when the microwave is completely unplugged. You need special equipment to work on a microwave starting with an anti-static wrist strap grounded to the microwave to even test components in it.
AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,778
Experience: worked on appliances for around 15 years
Verified
AppTech8579 and 87 other Appliance Specialists are ready to help you
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Customer reply replied 5 years ago
I hope I didn't pay for this help. I could have called a repairman with this advice/ken

Yes I understand The touchpad is out of stock tho

 

 

Click Here for the parts

 

and you dont have to pay just don't rate the question

 

it's just microwaves are very dangerous SORRY

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Customer reply replied 5 years ago
No good advice,no parts no payment should be earned.
I just said you did not have to I will open question to other experts for faster service do not rate
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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 28,416
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you!


Your touch panel is likely experiencing a failure. You may need to replace the control panel but there is a trick you can try first. Turn off the power to the appliance. Use a hair dryer to heat the panel up until very warm while rubbing firmly over each of the buttons. Often times, this will restore operation. Be sure to get the panel very warm but not hot enough to damage the plastic. If this does not work, the panel will need to be replaced. Let me know what happens and I can get you the correct part information.

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You don't have to rate poorly, I can help you get your microwave going. That was just one suggestion that often times works with no cost!
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Customer reply replied 5 years ago
Ok,Kelly at least gave me some idea to try. My first rep gave me nothing.. I would rate Kelly a 3. Buy the way a repairman is scheduled to replace the microwave
Thank you, XXXXX XXXXX offer the OK rating here, please?


Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 28,416
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
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