Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

I have a Kuppersbusch Honeycomb Cooktop EKWE/EKWH. I cant

I have a Kuppersbusch Honeycomb...
I have a Kuppersbusch Honeycomb Cooktop EKWE/EKWH. I can't get the on button to function. I reset the cooktop, program all the burners, get the "C O D". Every burner heat during set up. Then the on button does not function. Any suggestions? Kathy
Show More
Show Less
Ask Your Own Appliance Question
Answered in 7 minutes by:
11/5/2013
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15,810
Experience: Over 20 yrs. experience with 15,000+ in home repairs.
Verified
Thanks for your question. Please remember to rate my assistance when we're done. Please talk with me first before rating negatively.

Try turning the power off for a full minute to the unit then back on. Try to reprogram it. If the ON button still does not work there is an issue with the touchpad interface. That was fairly common and would need to be replaced.
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15,810
Experience: Over 20 yrs. experience with 15,000+ in home repairs.
Verified
Appliance Guru and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

The store I purchased this unit from is no longer in business. I have not been able to find a repair place in Minneapolis that is firmiliar this this brand. Do you have any suggestions for a parts dealer or service in my area?

They stopped selling them in the US awhile ago. There are no US parts suppliers nor servicers you would have to have the part imported from overseas. Your best bet would be to either contact them via email at:

[email protected]


or purchase a new unit. I wish I had better news this has happened to a few people, but they were so unpopular they were discontinued in the US fast.

Ask Your Own Appliance Question
Customer reply replied 4 years ago

I did send an email to the address you provided and I hope they are able to help. Though this news makes me very sad, I appreciate your assistance, the information explained alot. I love this unit and do not want to replace it but since Thanksgiving is coming and I serve over 40, cooking on a bunch of countertop induction cookers won't be fun.Thanks for your speedy response.


Sincerely,


Kathy

No problem Kathy, I understand your frustration. Hopefully they can do something for you. All I ask is that you rate my assistance thanks and have a Happy Thanksgiving coming up
Ask Your Own Appliance Question
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 15,810
15,810 Satisfied Customers
Experience: Over 20 yrs. experience with 15,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Maytag fridge was leaking at the bottom. I took the food
My Maytag fridge was leaking at the bottom. I took the food out, turned off the fridge, used a blow dryer on it and squirted hot water down the drain until I heard it in the drip pan. It is still leak… read more
Appliance Guru
Appliance Guru
Owner and Technician
15,810 satisfied customers
We just purchased a whole new set of appliances from
Hi we just purchased a whole new set of appliances from maytag...the fridge is making a whole lot of noise upon starting, like we are all looking at each other and thinking "Wow, this fridge is gonna … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
After a repairman came to look at my bosch, the cycle called
after a repairman came to look at my bosch, the cycle called "eco" went from 1:30 to over 2:00. Not very ecological. Can I change it to a lesser time … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,810 satisfied customers
Can i use led light in fridge. Whirpool .not sure on model
can i use led light in fridge JA: What's the make and model of the fridge? And can you guesstimate how old is it? Customer: whirpool .not sure on model year97 JA: Do you plan on doing the work yoursel… read more
Appliance Guru
Appliance Guru
Owner and Technician
15,810 satisfied customers
Please I have a customer with a YKERS507X kitchen Aid stove
Kelly PleaseI have a customer with a YKERS507X kitchen Aid stove originally .had no display and or heating on the stove top. a colleague of your here on Just answer had me to purchase and install WPW1… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
How do you remove the electronic key pad to use the key to
how do you remove the electronic key pad to use the key to unlock the safe 10 to 13 years old? … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,810 satisfied customers
We have an older Fisher & Paykel machine GW611. The warning
We have an older Fisher & Paykel machine GW611. The warning lights are on but even when we fix the problems it will not reset. … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,810 satisfied customers
The water is dispensing on our 2 year old Whirlpool side by
The water is dispensing on our 2 year old Whirlpool side by side refrigerator, and the ice tray is full of frozen ice, but it's not dumping the ice. Is there a rest button? The water in the door is wo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
My whirlpool dryer won't turn on and the drum is stiff. 110
My whirlpool dryer won't turn on and the drum is stiff … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,810 satisfied customers
Whirlpool Goldseries 2015 Sn F44719808 Mod MDT720PADMI.
Whirlpool Goldseries 2015 Sn F44719808 Mod MDT720PADMI. Malfunctioning started yesterday- hear water coming in, silent “clicking “ of cycles , timer works, sensor works, draining works, reset garbage … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,810 satisfied customers
I have 2 year old GE Adora front load washer that wont spin.
I have 2 year old GE Adora front load washer that wont spin … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,810 satisfied customers
I have a frigidair gallery dishwasher model FGID2466QF5A
I have a frigidair gallery dishwasher model FGID2466QF5A with a error on the panel uo … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
My bosch washing machine dial is showing a key on the LCD
My bosch washing machine dial is showing a key on the LCD but it will not restart … read more
Joel Swenson
Joel Swenson
High School or GED
3,262 satisfied customers
I'm looking for a whirlpool repairman. Purchased in 2012 a
Hi I'm looking for a whirlpool repairman JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model? Customer: Purchased in 2012 a front load JA: Do you plan on doi… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I think i turned self cleaning feature on oven by accident.
i think i turned self cleaning feature on oven by accident. door is locked. oven reads F 02. hiw can i cancel this and open the oven door? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a 700TC Sub-zero fridge, which I love. The trouble is
I have a 700TC Sub-zero fridge, which I love. The trouble is that the suction of the door has become so very strong that once a open the fridge and close it, I must wait 10 - 15 minutes before it will permit me to open it again. The seal or suction is so very strong, that I cannot open it.Do you ahve any ideas? Many many thanks. … read more
Appliance Guru
Appliance Guru
Owner and Technician
15,810 satisfied customers
Our whirlpool duet dryer door won't stay closed during
our whirlpool duet dryer door won't stay closed during drying cycle. … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
My Maytag dryer just beeps and won't start when start button
My Maytag dryer just beeps and won't start when start button is pushed … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x