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FixAll
FixAll, Home Appliance Technician
Category: Appliance
Satisfied Customers: 134
Experience:  I currently work for one of the largest appliance repair services in the country. I service laundry and kitchen
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I have a GE Model GTDP301ELWS dryer that wont start. The door

This answer was rated:

I have a GE Model GTDP301ELWS dryer that wont start. The door switch, start switch, belt switch, and thermal overload are good and are jumpered out. I put a new timer mechanism on it yesterday and it ran fine for one load. now it wont start again.

FixAll :

HI thanks for choosing just answer, do you have a multimeter?

Customer:

yes

FixAll :

ok

FixAll :

and you say you checked all the switches, you were testing these with the meter and is this meter digital?

Customer:

yes and yes . they are currently jumped out

FixAll :

all of them?

Customer:

yes

FixAll :

and the problem is it doesn't run?

Customer:

yes

FixAll :

does it make any noises at all?

Customer:

no

FixAll :

ok and with the meter have you checked voltage at the wall?

Customer:

yes 228v

FixAll :

have you checked each leg to neutral?

Customer:

yes

FixAll :

120 at both?

Customer:

yes

FixAll :

ok

FixAll :

are you sure these jumpers are secure?

FixAll :

cause that only leaves the motor

Customer:

yes the wires are wire nutted together

FixAll :

wow

FixAll :

not really the safest option ok are you able to get at the control panel with your meter?

Customer:

yes I have the dryer apart with the sides off and the drum out

FixAll :

oh ok

FixAll :

do me a favor

FixAll :

unplug the unit

Customer:

it is

FixAll :

and on the top left side of motor

FixAll :

you see the terminal plug it should be clearish white

Customer:

ok

FixAll :

you see a black wire coming out of it?

Customer:

yes

FixAll :

if you can gently pull on that wire and see if it feels loose

FixAll :

like its coming up out of the terminal

Customer:

its not loose , all of the wires are secure

FixAll :

ok can you unplug the terminal

FixAll :

from the motor

FixAll :

turn it upside down and look at the bottom side see if any of the wires look like they are pushed up in further than the rest

FixAll :

the spades should be all even

Customer:

ok its unplugged and all terminals are pushed in fully

FixAll :

ok go ahead plug it back in then we need to go back to top and start checking voltage with the unit plugged ij

FixAll :

in

Customer:

ok

FixAll :

wait do you have the start switch jumpered also?

Customer:

yes but I can remove it

FixAll :

was it jumpered when you ran it with new timer?

FixAll :

cause that could cause problems

Customer:

no

FixAll :

ok ya if you could remove at least that one

Customer:

I put the timer in and it ran fine for one load then it wouldn't start again

FixAll :

oooooh

FixAll :

before you start messing with all that

FixAll :

did you happen to look at the knob on the timer when you replaced the timer and is that the original knob?

Customer:

yes

FixAll :

yes to which?

FixAll :

you looked at it or its original?

Customer:

the original

Customer:

the dryer is on 2 yrs old

FixAll :

yes

FixAll :

if you remove the knob

FixAll :

and look at the back of it REALLY closely is there any cracks around the center

FixAll :

I mean really close

Customer:

yes there is a crack

FixAll :

ok your knob isn't turning the shaft

FixAll :

when you turn knob it feels like its turning the dryer on but its not

FixAll :

you just need to replace the knob

FixAll :

and it has to be the exact knob cause they are different

Customer:

ok ill turn the timer knob with pliars to see if that works

FixAll :

be careful not to strip or break shaft

FixAll :

or you will have to replace timer again

Customer:

ok

FixAll :

also make sure to hook back up all those switches for safety once you get a new knob

Customer:

it didn't work

FixAll :

how far did you turn it?

FixAll :

you have the start switch plugged in the motor plugged in?

Customer:

to 30 min time dry

FixAll :

if your turning with pliers you cant tell where you have turne dit

FixAll :

turned it

FixAll :

there is no indictator

Customer:

I put the knob on so the arrow showed me

FixAll :

you turned with pliers first then put the knob on?

Customer:

yes

FixAll :

ok well there is a ton of variables here cause you have bypassed so many swithces

FixAll :

if one of those isn't connected fully or wrong it will cause a problem and a cracked knob Is always a problem

FixAll :

assuming the door switch motor and belt switch and start are all hooked up, can you hear the timer motor running after you turned it?

FixAll :

it should sound like a clock

Customer:

no

FixAll :

and its plugged into wall?

Customer:

not now but I will plug it in now

FixAll :

it would need to be plugged in to hear timer

FixAll :

you did have it plugged in when you tried to start it?

Customer:

yes

Customer:

its plugged in now and no noise

FixAll :

ok with meter with unit plugged in on back of timer

FixAll :

we need to check some voltage

Customer:

ok

FixAll :

on the orange wire to ground should have 120

FixAll :

we will just check them all

Customer:

I hav 120

FixAll :

ok you say the timer is set to 30 min?

FixAll :

if its set to 30 min we need to check 120 volts coming into the start switch from the timer

FixAll :

I forget the wire color but It has to be the wire going to switch not coming out of

FixAll :

with timer set to 30 min this should have constant 120

Customer:

ok you lost me is it the push button start switch to the timer ?

FixAll :

yes

FixAll :

the push button has 2 wires

FixAll :

one goes to timer and one goes to belt switch

FixAll :

need to check wire coming from the timer for 120

FixAll :

although if you cant hear timing running I doubt you will have 120

Customer:

ok

Customer:

not 120 if its the brown wire

FixAll :

well i'm not sure what color can you follow the brown wire back to timer?

FixAll :

you can just check both wires on switch

FixAll :

see if either have 120

Customer:

yes it goes thru what looks like a thmsat from start switch to timer

FixAll :

can you check directly at timer for 120

Customer:

neither has 120

FixAll :

ok assuming timer wires were hooked up properly when you changed timer you either still have the timer in the wrong position or a bad timer

FixAll :

I would say take the knob off the temperature select

FixAll :

put it on the timer

FixAll :

and turn it until you hear the timer running

Customer:

ok ill turn timer to new spot

Customer:

I turned the timer half way around and it started

FixAll :

yes

FixAll :

your original knob is bad

FixAll :

I would just order the exact correct knob and put everything back together the way it was and you should be in business

Customer:

great thanks so much

FixAll :

no problem

FixAll :

don't forget to rate my service

FixAll :

if you have any other questions just refer back to this page

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