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Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17629
Experience:  I have been repairing appliances for 25 years, I run my own appliance repair business.
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i have a ge microwave oven model je1590sh01. the door is shut

Customer Question

i have a ge microwave oven model je1590sh01. the door is shut and will not open. i checked the child lock out feature with no success. any hints would be appreciated.
Submitted: 3 years ago.
Category: Appliance
Expert:  Mike replied 3 years ago.
Hello my name is Mike, I will be assisting you with this problem today. Thanks for trusting us to help you with this appliance question.

Can you give me a moment to look up the model number please.
Customer: replied 3 years ago.


Expert:  Mike replied 3 years ago.
Sounds to me like the button or the lever (latch is broken) turn the unit around, unplug it, take the screws out around the rear lip, then lift the chassis off, Once off you should see the lever and the screws that hold the control panel in place, from this point you will be able to figure which is broken or worn.

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