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I run the full dishwasher cleaning cycle and it seems like it's pumping some, but the bottom is completely full of water.
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Sorry, I was looking in the wrong place. Here you go:
Okay. Will someone else contact me?
Hello, thanks for letting us answer your questions. We appreciate your business! I am a different technician. I see that Smitty has opted out of your question, so I will try to help you find out why your dishwasher will not drain. Can you tell me if you have a siphon gap on the top of your sink? The water would go thru the device when the machine drains. It would look like this part.
No, we don't have one of those on our sink
I see where the drain hose is connected to our sink drain pipe. I will attempt to disconnect it and see what happens. I will get back to you shortly.
Ok. I disconnected the pipe and ran the drain cycle. A small stream of water drained into the bucket and when the cycle ended, I checked the dishwasher and there was still water in the bottom. I ran the drain cycle again and only drops can out of the pipe.
Okay. I will try to pull it out and work on it from there. Thanks for your help with this!
It may have been a clog somewhere in the hose. I was not able to figure out how to unhook the hose from the pump. Our hose was really long. I unhooked the excess hose from the side of the dishwasher and basically laid it out as flat as I could. I ran a few rinse cycles through it and eventually I got a very strong flow of water to come out of it. I am running a test cleaning with all the hoses put back where they were originally hooked and I will see what the results are in the morning. Thank you for your help.