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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a Whirlpool dishwasher DU1055, 5 years old. Has been

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I have a Whirlpool dishwasher DU1055, 5 years old. Has been working fine till this morning when it was unloaded from a completed wash last night. Now the cancel light and the normal light are blinking. Tried unplugging and plugging back in, cancel light goes off and normal light and heated light come on, then heated light goes off and normal light starts blinking. tried all buttons and making sure door was latched.
Hello, My name isXXXXX will be helping you today. Give me a few minutes to pull up your model. thanks .Be right back.
okay can you try this ?



To invoke the Diagnostics Cycle, perform


the following key presses or actions in less than


6 seconds while in standby:


Heated Dry

➙ Normal ➙ Heated Dry ➙ Normal


To rapid advance one interval at a time, press the


Start/Resume key.

Customer: replied 3 years ago.

Nothing happens, normal light still flashing

are the keys responding at all ? do they beep when pressed ?
Customer: replied 3 years ago.

no response, no beep

Okay . does the normal light blink fast or slow ? I looking at the service tech sheets. the control isn't locked correct ? is the control locked light lit ?
Customer: replied 3 years ago.

blinking fast, control locked light not lit.

Customer: replied 3 years ago.

Fast blinking, control light not lit

okay stand by.

PROBLEM: Won't Run and LED Above Key(s) is Flashing Rapidly

Short circuit(s) in keypad or

in control's input lines that

read the keys.

Don't replace both:

See first section of

"Checking Keypad Operation" for test to

determine whether shorts are in the

keypad or the control.






A rapidly blinking LED over


one of the keys of the keypad


(or sometimes a "dead"


keypad/console) indicates one


or more key switch lines are


stuck or shorted on either the


control or the keypad. To


determine if the control or


keypad is faulty, do the


following test:



Unplug dishwasher or disconnect





Open the dishwasher door.



Open console and disconnect the


keypad ribbon connection from


the control (at P1). Make sure all


other connections are made.



Put console back together. Do not


close the dishwasher door.



Plug in dishwasher or reconnect





Wait 5 seconds.



Close dishwasher door.



Monitor the control's response:


If the control is OK (no longer


sees shorts with the keypad


unplugged), it will respond by


turning on a Drain Motor for


2 minutes. Check and/or


replace the keypad if the


control responds OK.


If the control is not OK (still


sees shorts with the keypad


unplugged), then the drain


motor will NOT respond and


will remain off. If no response,


replace the control.


Customer: replied 3 years ago.

How do I open console? Remove whole front of door?

around the inside of the door there are screws, remove them and lift the inner door panel up. On some of these you just remove the ones near the top and the control will come off without removing the whole inner panel.

Customer: replied 3 years ago.

14 screws, no separate panel, will have to take off whole door.But that is it, either replace the control or the keypad? any ballpark figure on what each costs? is it cheaper to replace dishwasher?

yes I do have the prices, the control board is $126.00 Control Board(NNN) NNN-NNNNMain Product View and the keypad is $124.00 Touchpad and Control Panel(NNN) NNN-NNNN        Main Product View now the links are below to order and they have a full money back guaranty even if you install them. heres the links. CONTROL KEYPAD just click whichever you need. thanks and have a great night, Bryan
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