Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

My washing machine does not aggitate; however it does spin.

It buzzes when I put...
My washing machine does not aggitate; however it does spin. It buzzes when I put it on aggitate. My machine is 7 years old (model #MAVT546EWW) and I wonder if this something reasonable to fix or I should purchase a new one?
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
10/7/2013
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,267
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! Is the tub spinning when it is supposed to be agitating or is the motor not even starting? Does it do the same on every cycle?
Ask Your Own Appliance Question
Customer reply replied 4 years ago

The tub did not spin when it was supposed to be agitating...the motor does not even start. This washer has a separate spin only cycle and it did spin and empty the water on that cycle.

Okay, does the tub fill with water at all when you start a cycle?
Ask Your Own Appliance Question
Customer reply replied 4 years ago


The tub filled initially, but when it was supposed to move to the actual wash cycle to agitate that is when it only buzzed and did nothing.

Okay, good information, thank you! Ralph, the front of the machine will come off if you use a putty knife to release the clips (number 4) and hinge the top up. The, you will have access to the 5/16" screws that secure the top in place. Can you remove the front panel so we can get a look inside?

Ask Your Own Appliance Question
Customer reply replied 4 years ago


yes, but it will take me a while to do this.

Sure, just post back when you have the front off and we can continue then.
Ask Your Own Appliance Question
Customer reply replied 4 years ago

we have ethe front off

Great! See any loose or burnt wires on the motor?
Ask Your Own Appliance Question
Customer reply replied 4 years ago

No

Okay, can you turn the belt on the bottom of the machine in both directions and see all 3 pulleys moving?
Ask Your Own Appliance Question
Customer reply replied 4 years ago

The belts are underneath and unreachable and the only way to do that would be to tip the machine on its back.

Can you prop it up on a block of wood or brick just enough to access it?
Ask Your Own Appliance Question
Customer reply replied 4 years ago


Yes...and all three pulleys move.

Thank you! Do you have a meter to test voltage with?
Ask Your Own Appliance Question
Customer reply replied 4 years ago


I have a meter that tests 220 or 110.

Okay, can you get the machine to where it should start agitating but instead hums and test between the yellow wire and the red wire at the motor for 120 VAC, please?
Ask Your Own Appliance Question
Customer reply replied 4 years ago


Well, the machine is now agitating....maybe moving it around made it work. Thanks for your help.

Excellent!

Please let me know if you have additional questions or need clarification. There is no additional charge for any follow up help!

 

 

Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,267
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago


I ran the washer yesterday after it started agitating and found that it agitated very slowly and it had a loud knocking noise that sounded like gears were slipping or that a bearing was out. It sounded a lot worse during the wash agitation cycle than it did on the rinse agitation cycle. I think that what happened before is that it got hot and would not allow the motor to turn it which is why is just buzzed. My question is are there gears in the transmission which can slip during the wash cycle? Does this help you to answer our question as to whether it is cost effective for us to repair our washer?

I do not think it is the washer but the lower radial bearing. There is a kit out that replaces the entire assembly. It is available below and comes with complete installation instructions. It is not difficult to install and will only take about 30 minutes. Everything is done from the bottom of the machine.


Pulley/Bearing Assembly <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL



Ask Your Own Appliance Question
Customer reply replied 4 years ago

Well, I thought it might a bearing; however, it spins and drains with no problem. It is the agitation wash cycle that seems to be the problem. If you still think this is the correct part for the problem, then I will order it.

I do believe it is the issue, the old style kit has an exposed needle bearing and many spacers. The plastic helix and the exposed bearing wear over time. The new kit has a sealed bearing and redesigned spacer.
Ask Your Own Appliance Question
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,267
23,267 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

23,267 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I just purchased a new Samsung Refrigerator RS25H5111SR and
Hello I just purchased a new Samsung Refrigerator RS25H5111SR and have a question about the temperature display … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Dishwasher doesn't go through the cycles. Whirlpool type
Dishwasher doesn't go through the cycles JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle? Customer: Whirlpool type 582-1 mod wdf750saym2 JA:… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My u-line refrigerator has frozen with a large block of ice
My u-line refrigerator has frozen with a large block of ice against the inside back panel. Do I turn off the unit? I do not want to curse damage to my wood cabinets. What should I do? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a 10 year old. Cabrio whirlpool washer, MOD
I have a 10 year old. Cabrio whirlpool washer, MOD WTW555DXWO, it's failing, can you direct me to a manual … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My subzero 561 ice maker sends ic e into the bucket but
My subzero 561 ice maker sends ic e into the bucket but there is water also so everything freezes together and after a day I have one big slab … read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,771 satisfied customers
I have a side by side LG Model GR-L207QUJA. It dispenses
I have a side by side LG Model GR-L207QUJA. It dispenses water normally. However, even though it makes ice, when I toggle for cubed ice or for crushed ice, the loud noise is horrendous and continues f… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My Europro will not form stitches. the needle goes up and
My Europro will not form stitches. the needle goes up and down but does not engage with the bobbin thread. I had just changed the needle and it was sewing fine, but after I put in a new needle it quit… read more
Martyn Lloyd
Martyn Lloyd
Owner/Partner
Lecturer in Theatre Design Studies (BA Hons)
88 satisfied customers
Where can I find replacement burners for the Emperor Gas
where can I find replacement burners for the Emperor Gas Outdoor Stainless steel Grill, model EMP1200, made by Excell Appliance Corp (defunct)?… read more
RUSS
RUSS
Vocational, Technical or Trade Scho
1,824 satisfied customers
I am trying to dye a slipcover in my top loading bravos
I am trying to dye a slipcover in my top loading bravos ecoconserve washer. I selected a soak cycle and chose hot water but the washer is filling with cold water instead of hot. So I need to fix that.… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
My Maytag washer.... I put a small load of rags in and it
My Maytag washer.... I put a small load of rags in and it would not wash past rinse. I had to hand squeeze and remove all the rags. Now, 2nd load - a pair of queen sheets- on "Bulky Sheets" stops at "… read more
Joel Swenson
Joel Swenson
High School or GED
3,250 satisfied customers
Can i buy a new control cart because it seen to be the
can i buy a new control cart because it seen to be the probleme the compresser don't stop end the frig is to cool i can not change de f/c or turn the light … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Motor will not run on washer just hums. About 4 years old
motor will not run on washer just hums JA: What's the make and model of your washing machine? And can you guesstimate how old it is? Customer: about 4 years old maytag top loader JA: Do you plan on do… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a whirlpool refrigerator model W10213155A. Months
I have a whirlpool refrigerator model W10213155A. Months ago, both refrigerator and freezer side were turning on and off for hours at a time. However, there have been no problems with this for the pas… read more
Joel Swenson
Joel Swenson
High School or GED
3,250 satisfied customers
When I replaced the water filter I hit something on the
When I replaced the water filter I hit something on the panel that turned both the freezer and refrigerator off. … read more
Joel Swenson
Joel Swenson
High School or GED
3,250 satisfied customers
My bosch dishwasher is stuck on drain impeller working
my bosch dishwasher is stuck on drain impeller working constantly and when I put water in, it clears the water quickly and well … read more
Kelly
Kelly
Appliance Technician
23,267 satisfied customers
Rsg257aars side by side. The fridge side warm feeezer side
Rsg257aars side by side. The fridge side warm feeezer side working. Took off cover in fridge side and the fan not blocked by ice. Ideas?? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We believe we have a belt to replace that enables the unit
we believe we have a belt to replace that enables the unit to spin. it will drain but not spin. we can smell and hear what sounds like the belt trying but not able to pull? how do we open the front? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
G E Smartwater water heater burner won"t stay lit replaced
G E Smartwater water heater burner won"t stay lit replaced thermocouple didn"t solve problem model gg40tga … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x