Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

Hello, I have a Maytag front load washer. I cant find the

Hello, I have a Maytag...
Hello, I have a Maytag front load washer. I can't find the booklet for it but I bought the matching dryer with it. The washer has a sticker on top that says 138-00, 196-00, 198-00, 834-00. I'm having issues with the washer. It won't spin or drain and "F4" is blinking in the control panel. When I switch it to rinse & spin it won't. When I open the door it is full of water and it spills out all over. Could you maybe tell me what F4 means please?
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
10/3/2013
Rick
Rick, Repair Guy
Category: Appliance
Satisfied Customers: 686
Experience: 25 years service experience as a technician. Experienced on both high end and regular appliances.
Verified

Rick :

Hello my name isXXXXX will assist you today

Customer:

Ok. Thank you Rick.

Rick :

Give me one second to find the error code you are getting.

Rick :

Is the unit full of water right now

Customer:

Just on the bottom

Rick :

Can you open the door

Customer:

Yes the door opened but I had to leave for work so I am at work right now

Rick :

There should be a model number tag inside the door

Rick :

It is easier to track down problems when we have a model number

Rick :

Just so you know a F4 is usually a pressure switch issue, but I am concerned that your unit will not drain. Does it have a drain and spin cycle

Customer:

Yes it does, it seems to work when it is put on that setting.

Customer:

I guess I will have to wait until I get back home.... OH I just realized I put F4 but I meant F2

Customer:

I've tried to reach my brother in law at home but he's not answering

Rick :

Thats ok, a F2 is a draining issue on the unit.

Rick :

When your husband found the debris, I am assuming it was in the cleanout area?

Customer:

Yes. He has cleaned it out on occasion before

Rick :

in drain and spin will it empty the water out at a fairly fast pace?

Customer:

Yes. Its an 11 minute cycle. It started doing this 2 days ago and when we put it on drain & spin it would do that but we thought after my husband cleaned out the hose it would run normally but its not

Rick :

the next step will have to take place tonight.

Rick :

When you go home unplug the unit for 10 minutes and then try a load.

Rick :

Please let me know if the f2 comes back

Customer:

Ok I will. Can I Request you again? I've never been on this site before.

Customer:

Also, I will get the model number off the door

Rick :

Yes your question will not close until you are satisfied. I will switch us to Q&A that way you will get email notice when I am on here and I will get a email when you are ready for me.

Rick
Rick, Repair Guy
Category: Appliance
Satisfied Customers: 686
Experience: 25 years service experience as a technician. Experienced on both high end and regular appliances.
Verified
Rick and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ok now when you get home just respond here.
Ask Your Own Appliance Question
Customer reply replied 4 years ago


Good Morning Rick,


 


I unplugged the washer as you instructed yesterday when I got home. then I put a load in and the same thing happened. About half way through the regular cycle it stopped, full of water, flashing F2. It took 2 trys with the " spin & drain" cycle before it would spin and drain.The model# is: MFW9600SQ0


serial# is: CST3110645

Ok, I am including a link to a website that shows the breakdown of the pump assy. I need your husband to check all hoses going to the pump of obstruction, unfortunately the only way to do that is to remove them, it is especially important that #6 is removed completely, we find a lot of debris right here. If all hoses are clear then you have a bad pump assy and you can buy that by contacting the website and ordering part number 10 from the breakdown.

If you have any further questions please ask away.

Rick
Ask Your Own Appliance Question
Customer reply replied 4 years ago


Thank you for your help Rick. Can't seem to see the link to the website though.


 

Customer reply replied 4 years ago

Rick, I'm not sure how to get to the link to the website.

That would be my fault for not attaching it. Sorry


http://www.automaticappliance.com/lookup/98618/601801
Ask Your Own Appliance Question
Customer reply replied 4 years ago

No problem. Thank you so much Rick.


Lesli

Anytime.
Ask Your Own Appliance Question
Customer reply replied 4 years ago


Good morning Rick,


 


My husband is wondering if there is some kind of diagram that could show him where to access the hoses. He's not sure where they are located. He's only home for one day and will be leaving for work again. Unfortunatley we have no repair man in our town at all so we are hoping to fix it ourselves.


Thank you. Lesli.


 


PS. I have copied off the diagram from the web site.

I just came on line tonight and saw your post. The front panel in front is the only panel you need to remove for the drain pump. I will be on line for a hour or two if you need to ask anything
Ask Your Own Appliance Question
Customer reply replied 4 years ago


Hi Rick,


 


My husband tried what was suggested and had no luck. He got angry and went out and bought a new washing machine. Thank you for trying to help me.


 

Sorry to hear he got upset, but glad to hear you have a washer that works. Have a great weekend
Ask Your Own Appliance Question
Ask Rick Your Own Question
Rick
Rick
Rick, Repair Guy
Category: Appliance
Satisfied Customers: 686
686 Satisfied Customers
Experience: 25 years service experience as a technician. Experienced on both high end and regular appliances.

Rick is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We have a front load washer and while it was running
We have a front load washer and while it was running evidently the sewer pump quit, now it beeps and we can not get it to finish spinning out so we can finish the load that was in the washer at the ti… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a front load washer, and it had a load in it. It
I have a front load washer, and it had a load in it. It started making a humming sound and a light showed suds. I stopped the washer to peek in the window and didn't see ant subs. Started the machine … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have MHWC7500YW front load washer. It keeps stopping with
I have MHWC7500YW front load washer. It keeps stopping with R10 error message. If i hit start button it will work for a while but then stop. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a Kenmore front load washer that has power to unit
I have a Kenmore front load washer that has power to unit but will not power up. No lights or nothing. Was working fine then just stopped. the numbers I got off unit is 2720410305318A096828131F1649. A… read more
Joel Swenson
Joel Swenson
High School or GED
3,268 satisfied customers
My Whiirlpool duet front loading washer appears to be
my Whiirlpool duet front loading washer appears to be leaking from the front of the machine. I checked the connections in the back and there're no leaks. Im guessing it may be the rubber gasket in the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Question is for maytag neptune mah4000aww front load washer.
Question is for maytag neptune mah4000aww front load washer. it stopped mid cycle. by resetting it drained the water and also the door lock light came one. But there is no agitation and spinning. no m… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a LG front load washer, model # WM0642H. There is a
I have a LG front load washer, model # WM0642H . There is a rubber burning smell on the outside while running. When the load is complete the smell is also inside on the clothes. This just started yest… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My front load washer stopped in the middle of the spin
My front load washer stopped in the middle of the spin cycle, like 6 minutes left, just stopped. The door is locked and will not open. This happened 3 days ago. Pushing the pause button does nothing, … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Whirlpool front load washer, model VFW9400SW03, will not
Whirlpool front load washer, model VFW9400SW03 , will not dispense liquid fabric softner , detergent works OK … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
My magtag neptune front loading washer will not drain
My magtag neptune front loading washer will not drain completely. I replaced the drain pump. In service mode output check I got the pump to turn on two times out of many tries. When I run it through a… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a may tag front load washer the door is locked and i
i have a may tag front load washer the door is locked and i cannot open it i put in a garment after i had started the washer and now the power is off but the door is locked… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Working on a whirlpool front load washer model number
Working on a whirlpool front load washer model number WFW9050XW00. Washers not completing cycle water comes in and drains again have to put on my rinse and spin to complete cycle.… read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
36 satisfied customers
Working on a Samsung front load washer model number
Working on a Samsung front load washer model number WF209ANWXAA. I am looking for tech sheet information.… read more
Joel Swenson
Joel Swenson
High School or GED
3,268 satisfied customers
Front loading washer. Front loading washer maker funny
front loading washer maker funny clanging noise A10 error code going to drain/spin will not empty tub … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
How to reset a Kenmore front load washer -it stopped
how to reset a Kenmore front load washer -it stopped midscycle and has water --the Paude keeps appearing … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Question regarding Samsung front loading washer-there is an
question regarding Samsung front loading washer-there is an error message of ND-which I assume means Not Draining since the washer is not draining. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Our frigidaire affinity front load washer is beeping and
Hi. Our frigidaire affinity front load washer is beeping and flashing lights but not working … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
My whirlpool front load washer stoped and is locked in an
My whirlpool front load washer stoped and is locked in an unknown cycle. How do I reset . … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x