How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

When using my Whirlpool Duet washer in normal mode the water

This answer was rated:

When using my Whirlpool Duet washer in normal mode the water will not get hot. But it does in other modes??
Hello,My name is XXXXX XXXXX be helping you today. can you get us the model number ?
Customer: replied 3 years ago.

yes, it is WFW9750WW02

okay when you say it wont get hot (the water) do you mean hot water wont come in at the beginning or the water wont heat after during the wash cycle ?
Customer: replied 3 years ago.

The water at the beginning won't get hot, and it is only in the normal cycle.

Okay the only thing that can cause that is the control board. If it works in other cycles we can eliminate the water valve, the control board is number 12 , you can order it at this link. Control board
Customer: replied 3 years ago.

Thank you! The link doesn't work to order the part... are they difficult to install?

its not very difficult to install, just remove the top of the machine to access it and it just plugs in, heres another link. 200?keySuffixId=&pathTaken=partSearch&pathRender=modelComponent&documentCompId=W1104197&diagramPageId=00003&productTypeId=&searchModelNumber=WFW9750WW02&subCompDesc=Control%20panel%20parts&brandDesc=WHIRLPOOL&modelDesc=AUTOMATIC WASHER&blt=11&shdMod=WFW9750WW02&keyId=12 you may need to copy and paste that to your URL.
Customer: replied 3 years ago.

Great, thank you!

your welcome, please remember to rate me 3 or above so I get credit for assisting you, have a great night, thanks, Bryan
Bryan and 2 other Appliance Specialists are ready to help you