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Jason, Home Appliance Tech
Category: Appliance
Satisfied Customers: 798
Experience:  15yrs experience
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Hi Jason. Follow-up

Customer Question

Hi Jason. A Customer Care Representative has scheduled a follow-up on Wednesday, October 2nd at 3:00pm EST.

Here is a link to the previous conversation:

Submitted: 3 years ago.
Category: Appliance
Expert:  Jason replied 3 years ago.

Thank you for using Just Answer. I will be glad to assist you in your answer. Think about safety when doing repairs, electric, water, gas, ect.


Please let me know if I can assist you further....Thank you

Expert:  Jason replied 3 years ago.

Hello, welcome back. I'd love to get an update.


Has anything changed since our last conversation?

Do you have any additional questions that I can help you with today?

Customer: replied 3 years ago.

We have been out of town for a few days... The part was in the mailbox when we got home today. I tapped the switch about 3 hours ago and the unit started up and water is frozen already. I will install the part this evening.

I thank you for the outstanding advise....STan

Expert:  Jason replied 3 years ago.
Outstanding, thanks again