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Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17629
Experience:  I have been repairing appliances for 25 years, I run my own appliance repair business.
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The ice maker on my Maytag refigerator triple control is not

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The ice maker on my Maytag refigerator triple control is not making any ice. The arm is down, and the water line is working, as we can get water from the water dispense.
Hello my name isXXXXX will be assisting you with this problem today. Thanks for trusting us to help you with this appliance question.

Can you reach up and feel inside the mold where the ice is made, need to know if you feel ice or if the mold is empty.

Customer: replied 4 years ago.

I believe it is empty

Ok Ron the problem here is going to be one of two, either the valve has failed or there is a blockage in the water line running from the valve to the ice maker.

The way to determine which is to pull the unit out from the wall, Remove the lower panel in the rear. Once off you will see the valve, Next trace the water line from the ice maker to the inlet valve, remove the water line from the inlet valve. Blow into the water line.

If you can blow air into the water line then the valve is bad and will need to be replaced.

If you cant blow air into the line then there is a blockage in the line, you would need to trace the blockage and thaw it with a hair dryer (normally in the fill tube running from the rear of the fridge to the ice maker)

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It was my pleasure helping you today. Feel free to get back to me here at any time if you have additional questions at no further charge. Sometimes I will have to give bad news, Please try to find it in yourself to rate me for the service not the bad news.

Please also remember if you have future questions regarding a faulty appliance, You can request me personally to assist you with the problem :)



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Customer: replied 4 years ago.

Thanks, Mike.