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Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17629
Experience:  I have been repairing appliances for 25 years, I run my own appliance repair business.
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I have a stackable washer/dryer. The washer will only fill

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I have a stackable washer/dryer. The washer will only fill with hot water. Not cold. It hums but does not fill with water on the rinse cycle.
Hello my name isXXXXX will be assisting you with this problem today. Thanks for trusting us to help you with this appliance question.

Hi, Can you give me a minute to look up the model number please.
Ok Bill thanks for that, The problem here is going to be one of a couple, Either the valve screen is clogged on the cold side or the valve on the cold side has failed.

Pull the machine out from the wall, shut the water off then remove the water lines from the valve (where they hook up at the back of the machine) look inside the cold valve at the screen, If it is clogged pull the filter screen out then clean it. Try the machine again.

If this does not clear up the problem then the cold valve has failed and will need to be replaced.

Below I have included a link where you can buy the part, I like to purchase my parts from this supplier because they offer a 1 year warranty on all their parts plus they allow you to return them even if they have been installed unlike others.

Click here to order the valve

I would like to earn your highest rating, are you totally satisfied with my answer? If not please reply to me with your concerns or additional questions. If I have answered your questions to your satisfaction, please don't forget to rate me before you leave.

It was my pleasure helping you today. Feel free to get back to me here at any time if you have additional questions at no further charge. Sometimes I will have to give bad news, Please try to find it in yourself to rate me for the service not the bad news.

Please also remember if you have future questions regarding a faulty appliance, You can request me personally to assist you with the problem :)



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