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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81250
Experience:  9+ years being an appliance technician with factory training.
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Dishwasher not draining

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Dishwasher not draining
Hello, and thank you for using this service. I'll be helping you with your problem today.

If you've tested the wires at the drain pump itself and you don't have 120 volts between the 2 wires when it should be draining, you just have a bad control board because the wires come directly from the control board to the drain pump and there are no cut outs or fuses in between. The control board part number you'd need for your model is WD21X10365 and it costs about $200. It's located inside the door so you will need to split your door open in order to replace the part.

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