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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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My kitchenaid oven does not shut off when I push the off button

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My kitchenaid oven does not shut off when I push the off button nor does it beep. All other buttons seam to work ok. I think it is a model #KGRI801.
Hello,My name is XXXXX XXXXX be helping you today. Give me a few minutes to pull up your model. thanks .Be right back.
Customer: replied 3 years ago.

thanks I will be looking for you answer Hern























at this point when you press any other key do they beep ? what color is your keypad ? is it black? is this it ? Overlay(NNN) NNN-NNNNL Main Product View
Customer: replied 3 years ago.

Yes all other seem to beep when pushed and yes it is black

okay so you need to unplug the range or shut the breaker off to get it to stop baking ? If you try broil does that shut off when you press off ?
Customer: replied 3 years ago.

the off button does not work for any mode

okay the keypad need to be replaced. this is unfortunately not a cheap part. $144.00 Heres and link to order it if you wish if you want you can search for a cheaper price. heres the part number. (NNN) NNN-NNNNL . sorry for the bad news but if the off key doesn't respond or beep at all its bad.
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

thanks for help Hern

your very welcome. have a great weekend. thanks, Bryan