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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80384
Experience:  9+ years being an appliance technician with factory training.
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I have an EPICz washer its about 5 years old and I have been

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I have an EPICz washer its about 5 years old and I have been getting n error message for about 2 months now and the washer stops. the error message is F21. would you know wht that means?

Hello, and thank you for using this service. I'll be helping you with your problem today.

So error F21 on these Epic Z Maytag front load washers means that your washer isn't draining properly.  There is a drain catch inside the washer that you will want to access and clean if you're getting this drain error.  To access the drain catch, tip the machine backwards and lean it against the wall at a 45 degree angle or so.  Remove the 3 screws along the bottom of the lower front panel.  The lower front panel will then pull down and off.  There is a 3" diameter plastic twist cap directly under the tub mounted to the floor.  This is your drain cap.  Unscrew the cap and clear any debris inside the drain catch.  Be careful when you unscrew the cap because some water will come out even though the unit is tipped backwards.  Also, make sure to have lots of towels ready or a wet vac if you happen to have one.  If you find nothing and the drain hose is clear, replace your drain pump.

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