How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bob L Your Appl Pal Your Own Question
Bob L Your  Appl Pal
Bob L Your Appl Pal, Home Appliance Tech
Category: Appliance
Satisfied Customers: 7548
Experience:  23 Years Major Appliance Repair
Type Your Appliance Question Here...
Bob L Your Appl Pal is online now
A new question is answered every 9 seconds

My Whirlpool refrigerator is "knocking". It is staying cold.

This answer was rated:

My Whirlpool refrigerator is "knocking". It is staying cold. What could be the problem?
Hello..It is my Pleasure To Be Working With You Today...Sorry you are having a problem with your fridge today..Most common problem when you hear knocking is the compressor failing..This will normally happen when the compressor starts or shuts off..There are electrical windings inside the compressor..Which are welded to the outer shell of the compressor body from the inside..The weld breaks and this is where the knocking sound comes from..Basically the innards moving around within the compressor..There is no other fix than replacing the compressor..If the unit is working properly then run it until it no longer runs..I have seen compressors work for a few years but still knock..Also please remember to rate my answer to you at "OK" or greater before leaving today so that i maybe credited through the system..If you have any further questions i will be standing by..Thank You Bob
Bob L Your Appl Pal and other Appliance Specialists are ready to help you
Karen a quick check is to go around back..Remove the lower panel..Locate the compressor (Black Round Tank)...Unplug the fridge..Then plug back in..You will hear the knock at this point once the compressor restarts....The sound will be coming from the back lower corner of the fridge..Thanks Bob