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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a GE Profile Range Model #PB970S0M1SS. Both ovens will

Customer Question

I have a GE Profile Range Model #PB970S0M1SS. Both ovens will not heat as well as the stove stop. The only thing working is the clock/timer. We've tested the power and it is getting power. What are we missing?
Submitted: 4 years ago.
Category: Appliance
Expert:  Bryan replied 4 years ago.

Hello,My name is Bryan,I will be helping you today. Give me a few minutes to pull up your model. thanks .Be right back.So you tested power right at the range itself where the cord connects and you get 220 volts ? or did you just test the plug ?


Customer: replied 4 years ago.

We tested the elec at the wall. We just tested the range itself and it's not getting 220. . We need a new cord. Right?


Expert:  Bryan replied 4 years ago.
that's correct . you need a cord, they sell them at lowes you can get one today. thanks and best wishes, Bryan
Customer: replied 4 years ago.

Thank you!!

Expert:  Bryan replied 4 years ago.
your very welcome. please remember to rate me 3 or above before signing off. thanks, Bryan
Expert:  Bryan replied 4 years ago.

I'm just following up with you to see how everything is going. Did my answer help?

Let me know,
thanks, Bryan