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Barry G.
Barry G., Home Appliance Technician
Category: Appliance
Satisfied Customers: 6823
Experience:  27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
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I have a Maytag French door w/freezer drawer on bottom. Problem

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I have a Maytag French door w/freezer drawer on bottom. Problem is that there is ice on the bottom and water leaking out. The door always seems to be jammed and can't quite open all the way out until I leave it for sometime to defrost then I'm able to pull it out. What can I do to stop the freezer from icing up on the bottom and to stop the condensation on the top of the freezer from leaking?
Hello my name is XXXXX XXXXX you for choosing our service.

Look toward the rear at the vent at the bottom. Can you see ice there in that vent inside the freezer?

Customer: replied 3 years ago.
Yes, it does have all around it...
Feel across the bottom of the freezer door with it open. Does the gasket feel loose under there?

Also there is another cause and it tends to leave long ice streams on the right and left side of the rear freezer wall. Does the ice appear more concentrated on the sides?

Customer: replied 3 years ago.
No, nothing feels loose. And yes, there is ice all around the bottom of the vent.
Thanks Eva, one last question. On the ceiling in the freezer is there much white frost there?

Customer: replied 3 years ago.
Only water drops on the ceiling and ice at the rear around the vent.
Thank you, Your defrost drain is clogged. Your defrost drain is behind the rear wall of the "inside" of the freezer. Its a dime sized hole behind that wall and is also below the cold coils inside and behind that rear freezer wall. Once every 8 to 10 hours the refrigerator goes into defrost, the frost from those coils go right down that drain and because its clogged its running out onto the inside freezer floor.

1. Open drawer to fully open position.
2. Remove upper basket.
3. Remove screws one in each rail at the end of the rail.
4. Lift front of drawer up and out to remove drawer.
1. Remove screws inside plastic rail retainer.
2. Remove rails from retainer by depressing plastic tabs on back side of retainer.
3. Slide rails off of retainer.

Rack and Pinion Gear
1. Remove drawer assembly.
2. Extend drawer rails to full open position,remove rails
from retainer by depressing plastic tabs on back side
of retainer.
3. Slide rails, rack and pinion gear off of retainer.
4. Reverse procedure to reassemble.

If you have an ice maker that will need to be removed. There are usually 2 1/4 inch screws over the top of the ice maker and one underneath. Take those out and then follow the wire harness back to the rear inside wall and cut the zip tie if its there then unlock and pull to get the ice maker out.

Remove the parts with the red arrows in the diagram below.

Behind those parts is the evaporator coil that defrosts about every 10 hours. The drain for the defrost is in the floor directly under those coils, its just about the size of a dime. Dig out all the ice and clear that hole.

Once you get that done pour a little warm water down it to be sure its clear. If its not clear find something flexible and push down through it a couple of inches.

Go around behind your refrigerator and remove the lower panel then find the tube that comes out just over the drain pan. If there is a small amount of water in that pan you will be done. The water that drains into that pan evaporates.

The second way to do it but you need to unplug your refrigerator and open the doors overnight. The next day go behind the refrigerator and remove the lower covers. You will see a tube hanging from the bottom of the floor near the compressor. Take something plastic and push into that tube. Do not use anything else, that tube runs right up to aluminum coils that are easily pierced.

That will take care of it, please do not forget to rate my answer and ask if you have any questions.


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