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Appl-Tech
Appl-Tech, Service Technician
Category: Appliance
Satisfied Customers: 564
Experience:  Over twenty seven years in the appliance service business
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dishwasher problem

This answer was rated:

dishwasher problem

Appl-Tech :

Hello, thanks for letting us answer your questions. We appreciate your business!

Appl-Tech :

The problem you are having is the door lock inside the door is broken. You will have to replace it.

Appl-Tech :

Most of the time if you just firmly grasp the door you should be able to force it open

Appl-Tech :

Just give it a good yank

Appl-Tech :

Once you get the door open you will need a star bit screwdrive to take the inner panel out so you can replace the latch
click here for video
The panel is showing how to replace the computer board, but it is the same steps for replacing the door latch.

Appl-Tech :

Here is a link to purchase the part if you want to do this yourself
click here for part

Appl-Tech :

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Appl-Tech :

question

Appl-Tech and 4 other Appliance Specialists are ready to help you