How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 22877
Experience:  Highly accurate diagnostician with over 30 years experience!
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

KitchenAid Drawer Dishwasher Model KUDD01DPPA1 (fondly referred

This answer was rated:

KitchenAid Drawer Dishwasher Model KUDD01DPPA1
(fondly XXXXX XXXXX a the junk in our kitchen)

Both drawers have same problem, have refused to use in 6+ months due to aggrevation of poor cleaning, water not draining, bottom drawer ran for hours (Not the energy saver as advertised), top drawer shocked you half the time when pushing settings.

Top & Bottom drawers....
Push start (any setting)
Noise.....growling, clicking, grinding (Like door is trying to close)
Noise stops and outside start/resume light flashes red and an unending beep, beep, beep starts. Can also hear lid lifting back up.
Light/China light is then lit
Water refuses to drain

Top drawer only- HiTemp light does not press/light/anyting
Has had main circuit board replaced twice to the tune of $600+ each time.

Fixable or Junk yard ready?
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! That machine is the same as the original Fisher Paykel drawer dishwasher and is a poor design, in my opinion and reflected as such in service history. They have had issues with the drain system, the lid sealing system, which has been redesigned a couple of times, the electronics and the motors. I would not invest another penny into that machine. It is close to its expected life of about 8 years anyway, correct?
Kelly and other Appliance Specialists are ready to help you