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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16453
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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My brand new Kenmore stoves oven wont heat beyond 287 degrees

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My brand new Kenmore stove's oven won't heat beyond 287 degrees F. What's wrong? HELP! I have to bake coookies for a funeral thins afternoon! HELP! [email protected]
Hello, and thank you for using this service. I'll be helping you with your problem today.

Is this a gas or electric oven may I ask? And would you happen to have a model number?

Customer: replied 4 years ago.

It's an electric. And here's the number that the salesman, XXXXX XXXXX, wrote on a card on the sales date, July 23: XXXXXXXXXXX Oh, that's probably HIS number. I'm TRYING to find a model number. WHERE shall I look for it?

So the model would be located on a sticker around the frame of the oven and could be seen if you oopen the door or remove the drawer below the door if you have one.

Also, do you have a multimeter to test power by chance?

Customer: replied 4 years ago.

Model Number:(NNN) NNN-NNNN


Nope, I don't have a multimeter.


I'll rate your service when I get a useful answer. And I should NOT have to pay any $58 for this, because the stove is brand-new. Thanks.

Hello from our service,

My name is Chas, I am so happy to help you today.
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YOu have it set for celsius instead of Farenhieght.









Let me know if that works








DId that work for you?

Customer: replied 4 years ago.

Yes, it worked, and I've just sent a message saying so, but is this where I leave my rating? If so, Chas gets a high rating from me. He answered my question perfectly. But I still shouldn't have to pay $58. Because the stove is brand-new, and the factory perhaps should have set the scale to Fahrenheit, rather than Celcius, and I've bought a very expensive service contract. Thank you again, Chas. High rating from me.

now you can rate me... Glad we got it working

Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Chas and 4 other Appliance Specialists are ready to help you