Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

I have a Bosch NEM935 UC/01 cooktop. None of the burners have

I have a Bosch NEM935...
I have a Bosch NEM935 UC/01 cooktop. None of the burners have ever heated properly on it. It takes forever to boil water. It's like the elements turn off and on (cycle) too often to ever get things hot enough.
Show More
Show Less
Ask Your Own Appliance Question
Answered in 47 minutes by:
8/2/2013
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 17,715
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Thanks for using this service. Please be logged in to rate my assistance when we are done. Rating 3-5 is good, but 1-2 is bad so talk with me first.


It would be odd that all the burners are doing it, but there is only a couple things that can cause this. You may have a couple bad surface element switches. They control the element and will turn it on and off depending on what setting you have it on. Secondly you could have bad burner sensors, which will also cut the element out. The odd issue is that you are saying all of them are not working, which typically leads to a cooking pan issue. If you are using a cast iron or a cheap pan that can be the cause of long boil times as certain pans do not transmit heat that great on a glass top unit. So I would start there first as I do not think you could have all of them be bad as that would not be very probable.
Ask Your Own Appliance Question
Customer reply replied 4 years ago

Sorry it took awhile to get back to you. I did a little experiment. There are 5 burners. I put 4 cups of water in a pan and tested how long it took each burner to boil water. I cooled the pan between tests and no lid was placed on the pan during warm up. It took the burners 5,7,7,7 and 6 minutes to boil the 4 cups of water. That doesn't seem bad to me. How about you? I do know that when we cook for large groups and we have a large pot of something like corn on the cob to boil, it just takes forever and ever...and almost won't boil without a lid on it. We have had electric cooktops in the past, but never felt they took as long to cook with. Thoughts?

It seems that they are working ok. Note that a large pot for corn will take awhile. On my GE stove top it will struggle to boil water without a lid on it as well. Some of the burners just can not output enough heat to get it done fast enough, but I do not think at this point there is anything wrong with the unit. You would just need a better unit with Halogen burners to do a better job heating.
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 17,715
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Appliance Guru and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 17,715
17,715 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My GE Monogram Electric cooktop is locked, and won't unlock.
My GE Monogram Electric cooktop is locked, and won't unlock … read more
Daniel
Daniel
senior service enginner
High School or GED
2,308 satisfied customers
I have a GE Profile Electric cooktop Model JP950. After the
I have a GE Profile Electric cooktop Model JP950. After the power surge the cooktop not turn on or working at all. Should i have it fixed or replaced? Thank you … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I need to replace 1989 Thermador electric cooktop with
I need to replace 1989 Thermador white electric cooktop with retractible downdraft installed on center island. Is something like this still being manufactured> It is a 36"unit. Is downdraft now bei… read more
Rusty S
Rusty S
Technician
155 satisfied customers
Profile electric cooktop with retractable smoke evacuator
Profile electric cooktop with retractable smoke evacuator will not recede into counter … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,558 satisfied customers
IF I BUY AN ELECTRIC COOKTOP W5CE3024XB CAN I PLACE IT OVER
IF I BUY AN ELECTRIC COOKTOP W5CE3024XB CAN I PLACE IT OVER MY CURRENT MAYTAG RANGE 8114P928-60? MY RANGE HAS ITS OWN OUTLET AND CIRCUIT BREAKER: CAN WHIRLPOOL INSTALL THIS COOKTOP TO THE SAME POWER S… read more
Appliance Guru
Appliance Guru
Owner and Technician
17,715 satisfied customers
I have an JEC0536ADS Electric Cooktop that will not unlock.
I have an JEC0536ADS Electric Cooktop that will not unlock. I know that you need to hold the button down to unlock but will not unlock. We have shut off the circuit and all burners will flash but when… read more
Appliance Guru
Appliance Guru
Owner and Technician
17,715 satisfied customers
I currently have an older model Jenn air electric cooktop
I currently have an older model Jenn air electric cooktop with a center downdraft. I would like to install a propane cook top. Do I have to vent it? I would like to have the extra burner which a vente… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I aminstalling a new electric cooktop. My existing wiring is
I aminstalling a new electric cooktop. My existing wiring is black and white with copper ground. My new cooktop has black, red, and white. How do I hook it up? … read more
Mike G.
Mike G.
Master Electrician
Vocational, Technical or Trade Scho
7,891 satisfied customers
I am looking for a smooth electric cooktop that has a
I am looking for a smooth electric cooktop that has a opening of 34 1/4 wide x 20 7/8. I had a 36 inch amana that has been removed and needing a replacement. I can not find one that fits … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Trying to find parts for an old Whirlpool electric cooktop -
Trying to find parts for an old Whirlpool electric cooktop - the glass on one of the cooktop modules is broken -- would like to replace glass or module - been told parts are discontinued -- any idea o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a Jenn Air electric cooktop range that is 1975
I have a Jenn Air electric cooktop range that is 1975 vintage. Model No is 88891 It has 1 burner section with a glass top and 2 burners - 1large and 1 small. Thw 2nd is open coil which I want to repla… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
My Dacor electric cooktop won't turn on, it started acting
Hi, my Dacor electric cooktop won't turn on, it started acting up yesterday. It kept on beeping, we turned it off from our electrical panel and now it won't turn on. We purchased it in 1996 and have n… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have Thermador Electric cooktop with downdraft (CV2136)
Hi, I have Thermador Electric cooktop with downdraft (CV2136) and I plan to get Thermador Cook top. For Downdraft, I want to make sure that new one fits into existing duct. … read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
I have an amana electric cooktop model akt3040e and one of
I have an amana electric cooktop model akt3040e and one of the elements won't shut off … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
I have a problem with my electric cooktop. The center
Hi, I have a problem with my electric cooktop. The center element stays on high constantly and does not pulse. … read more
Daniel
Daniel
senior service enginner
High School or GED
2,308 satisfied customers
I have a CREDA electric cooktop. Need to replace a burner.
I have a CREDA electric cooktop. Need to replace a burner. Where can I find CREDA replacement parts? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Have a solid surface electric cooktop, for number of years.
Have a solid surface electric cooktop, for number of years. Worked great. Selling house so set vacant for number of months-not using. Turned off breaker, then when turned back on, heard noise, sounded… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Have electric cooktop RCC3024gq2 9n. heat up cant regula. A
have electric cooktop RCC3024gq2 9n. heat up cant regula … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x