How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rick Your Own Question
Rick, Repair Guy
Category: Appliance
Satisfied Customers: 686
Experience:  25 years service experience as a technician. Experienced on both high end and regular appliances.
Type Your Appliance Question Here...
Rick is online now
A new question is answered every 9 seconds

I have a 30" gas slide in range, Kenmore, model with sealed

This answer was rated:

I have a 30" gas slide in range, Kenmore, model with sealed top burner. Cycled through approx 2 hours of the oven cleaning cycle and now getting Error F90. I turned off the breaker for 10 minutes, but still beeping after powering back up. Help??

thank you.
model 790 .36683503

repairguy :

Hello my name isXXXXX will assist you tonight

repairguy :

Can you hear the lock mechanism trying to run?

repairguy :

Please try the following steps and let me know if this solved your problem.

repairguy :

1) Unplug the range and wait for one minute.

2) Plug the range back in and turn it on.

3) Hold the door in and start a self clean

Full Size Image

4) Wait for 2 minutes and then cancel the self clean cycle.

5) Do not let the door go until the door lock light goes out.


yes, i can hear the mechanism trying to run. i unplugged it, waited 2 min, but it will not allow me to select the cleaning cycle.

repairguy :

Ok, unfortunately you are going to need to change the lock mechanism to repair this unit.

repairguy :

If you give me a moment I will get the part number for you.

repairguy : this is a link to where you can buy the lock mechanism


kk, i've gotta run, but thank you for your help

Rick and other Appliance Specialists are ready to help you