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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 80266
Experience:  9+ years being an appliance technician with factory training.
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I have a Whirlpool Gold Refrigerator Model GX5FHTXVY04. The

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I have a Whirlpool Gold Refrigerator Model GX5FHTXVY04. The refrig/freezer works but I often notice that the display panel shows straight lines instead of the number I set. When I go to reset it, it starts off at 1 instead of the 4 where I usually set both numbers at. The refrigerator is warmer and I am concerned that it will eventually stop working. I have not done anything yet to the unit.
Hello, and thank you for using this service. I'll be helping you with your problem today.

So the straight lines mean that the control board has failed. Try to unplug the unit for 5 minutes and see if the electronics will reset. If it won't reset, then you'll need to order and replace the display board itself. Below is a link to the part you'll need to order and replace to fix the issue.


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Tyler Z. and 4 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.

I reset the refrigerator and the fix lasted 2 weeks. The refrigerator stopped working again and after attempting the reset it still did not work. I purchased the board from RepairClinc on Monday, was shipped on Tuesday and installed it on Wednesday. The refrigerator is working great now.


Thank You


-Mike Foszcz

Awesome, well I'm glad it's all working one way or another now and thank you for the update.