How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14881
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
21107370
Type Your Appliance Question Here...
Appliance Guru is online now
A new question is answered every 9 seconds

maytag centennial washer will not drain. starts to spin fro

Resolved Question:

maytag centennial washer will not drain. starts to spin fro one second and then stops
Submitted: 4 years ago.
Category: Appliance
Expert:  Appliance Guru replied 4 years ago.
Thanks for using this service. Please be logged in to rate my assistance when we are done. Rating 3-5 is good, but 1-2 is bad so talk with me first.

Does the unit fill and agitate and does it make any noise at all when it stops spinning?
Customer: replied 4 years ago.
It was washing (full of water and agitating) and then it came to a drain and spin cycle and quit. If I select drain and spin cycle now, it turns on the "sensing" light, just barely starts to spin, then it stops and the sensing light begins to flash until it stops flashing and un-locks lid.
Expert:  Appliance Guru replied 4 years ago.
It sounds like the drain pump may be jammed up. You would have to put it into diagnostics.

To do that you need to rotate the dial counter clockwise 2 full revolutions and stop and the 12 oclock position. The slowly click the dial clockwise to the 3 oclock position...back to 2 oclock then to 3 oclock again. All the lights should light up. Let me know when you have done that
Customer: replied 4 years ago.
I am sorry. The machine is at my rental house. I am not there at this time. I had no idea that I would need to do something to help.
Expert:  Appliance Guru replied 4 years ago.
That machine is a little complicated, but I believe there may be something jammed in the pump. You should get it into diagnostics, or you can tip the machine against the wall and remove the screws to drop the small transfer pump out and check to see if something is jamming the impeller. That is what you need to do though. All I ask is please rate my help thank you!
Appliance Guru and 2 other Appliance Specialists are ready to help you