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Hi, welcome to Just Answer. My name is XXXXX XXXXX I look forward to helping you! The fan should turn anytime the compressor runs. Can you hear the motor humming? Is the motor getting hot? May I please have your model number so I am able to provide you with accurate, model specific information?
I thought the fan should run always, but I have seen some apps. which have a thermostat control for some part or other. Model # XXXXX XXXXX 6000, DeLonghi Gelato maker. Fan does not heat up. Must be a disconnect in circuit. Thank you Kelly.