Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

GE Adora WHDVH626FWW - will not start. The machine will just

GE Adora WHDVH626FWW - will...
GE Adora WHDVH626FWW - will not start. The machine will just beep when the start button is pushed.
Show More
Show Less
Ask Your Own Appliance Question
Answered in 27 minutes by:
7/29/2013
Rick
Rick, Repair Guy
Category: Appliance
Satisfied Customers: 686
Experience: 25 years service experience as a technician. Experienced on both high end and regular appliances.
Verified

repairguy :

Hello my name isXXXXX will assist you today

repairguy :

It sounds like you are having trouble with the door switch

repairguy :

We will need to try a couple of test, please let me know when you are ready

Customer:

I'm not available for about another hour, can we chat then?

repairguy :

Sure just let me know when you are ready, you will need a piece of wire about 3 inches long stripped on both sides

Customer:

OK, I'm back.

repairguy :

Sorry for any delay I too just got home from work

Customer:

No problem.

repairguy :

So know when you try to start a load, your unit will just beep at you? Does it sound like the same beep when the door is open?

Customer:

Not sure, I don't think we have ever heard a beep with the door open.

repairguy :

Also for whatever reason your model number is XXXXX coming up in any of my parts searches can you please take another look at the model number tag and give it to me again

repairguy :

Does your unit have a light in the drum?

Customer:

No light. I couldn't find the model number on the unit, but I found it written on the front of the owners manual.

Customer:

I checked the number, it is correct.

Customer:

I googled the model number and I got a picture of the unit. So I'm pretty sure it's right.

repairguy :

yeah i just did the same, I am looking for a picture of all the parts, give me a second let me see what I can track down

repairguy :

ok i found what I was looking for,

repairguy :

First off I need you to unplug the unit, then remove the top, there should be two or three screws holding it on, then slide it off

Customer:

OK, we already did that.

repairguy :

If you look down the side where the door lock is there will be a wire harness that goes to the lock, remove the wires

Customer:

OK, did that too...

repairguy :

two wire or three

Customer:

There are three wires/connections.

repairguy :

colors please

Customer:

Sending my runner to check...

Customer:

The top connector has four wires: white, light blue, dark blue and brown. The middle connector has three wires, red, yellow and orange, the bottom connector has two wires, yellow and orange.

repairguy :

all going to the door lock mechanism?

Customer:

Yep

repairguy :

Did you see any literature attached to the sides or the top when you removed the top?

Customer:

Yep, a wiring diagram

repairguy :

i just found one on line

repairguy :

Can you hear the door lock engage at all?

Customer:

No

repairguy :

orange yellow should be the two colors on the two wire connector to jump together, please do so and let me know if unit starts

Customer:

Not sure what you mean by "jump together".

repairguy :

Put one piece of the wire I told you that you would need, in the wire connector and then attach the other end to the other color wire, this will eliminate the switch

repairguy :

You said you already cleaned out the trap right

Customer:

Yes.

Customer:

Still not sure what you need me to do with the wire.

repairguy :

With the power off, you insert one end in the connector on one side and the other one on the other side, but I have been investigating the entire time we have been chatting and everyone is having to replace this door lock. Would you like me to get the part number for you?

Customer:

Sure, that seems easier/.

repairguy :

http://www.repairclinic.com/PartDetail/Door-Lock/WH10X10006/1168668?RCAID=1000116 this link will take you to a website that you can buy the part from, the best part about this website is they have a very liberal return policy, on the odd chance you get a defective or wrong part.

Customer:

OK, that sounds good. I will check them out.

Customer:

Thanks for your help.

repairguy :

Anytime, when your part arrives if you have trouble with the install let me know. Also please take a second to rate my answers before you leave tonight, if you dont mind that is how we are rated.

Rick
Rick, Repair Guy
Category: Appliance
Satisfied Customers: 686
Experience: 25 years service experience as a technician. Experienced on both high end and regular appliances.
Verified
Rick and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Rick Your Own Question
Rick
Rick
Rick, Repair Guy
Category: Appliance
Satisfied Customers: 686
686 Satisfied Customers
Experience: 25 years service experience as a technician. Experienced on both high end and regular appliances.

Rick is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We have a maytag dryer Perfoma seiries. With each load to
Second opinion] We have a maytag dryer Perfoma seiries. With each load to dry either a small load or normal load.We have to reset the dryer three times to get them dry. Can you help mr. … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,536 satisfied customers
How do I fix a 5d error code on a Whirlpool Cabrio? 3 years
how do I fix a 5d error code on a Whirlpool Cabrio? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
On my centennial washer all 5 lights flash twice, then the
on my centennial washer all 5 lights flash twice, then the second code sensing wash and done flash once then just done once … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Kitchenaid model ksrg22fkss04 ice maker has frozen ice cube
kitchenaid model ksrg22fkss04 ice maker has frozen ice cube ejector arms. should i replace whole unit … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Maytag Fav6800awq washer displays out of balance codes cd
Maytag Fav6800awq washer displays out of balance codes cd and nd. Redistribute clothes and same issue. Begins to spin, however excessive movement of the tub moves tub displacement sensor to the point … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Maytag Neptune washing machine. At the end of the
I have a Maytag Neptune washing machine. At the end of the cycle it won't turn off or unlock door. I have to turn off at the power and wait a while, then it opens. I would liked to get it serviced. I … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I just finished a load..started the second load, but it
I just finished a load..started the second load, but it stopped draing … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a Whirlpool oven. The oven door locked and seems to
I have a Whirlpool oven. The oven door locked and seems to be no way to reset... Tried unplugging, replugging, and then the inside started a buzzing noise, intermittently... What do we do to open it -… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a Kenmore Elite micro/wall oven combo model
I have a Kenmore Elite micro/wall oven combo model 790.48919410 The F11code came on - turned off circuit to it - waited 30 mins. still came back on. what can i do … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Frigidaire Freezer, Deluxe Electronic Control board
I have a Frigidaire Freezer, Deluxe Electronic Control board reading OF or LO. What does this mean and how do I solve the problem. I am a service tech and cannot find my service manual on the unit.… read more
Robert
Robert
Owner/Lead Technician
Vocational, Technical or Trade Scho
1,590 satisfied customers
My washer only has a single input hose. I want to attach a Y
My washer only has a single input hose. I want to attach a Y to the faucets and then to the washer. Can I do this? It is a Bosch Serie 6 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Stove is 5 years old model # 790-46789906. cooked a pizza
stove is 5 years old model # 790-46789906. cooked a pizza and oven quit. what happened ? … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
We have a Dacor duel fuel oven gas range. Just had the oven
We have a Dacor duel fuel oven gas range. Just had the oven completely rebuilt all new components from the touch pad to the computer (refurbish) … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
LOC button on GE profile oven. Guessing house cleaner
LOC button on GE profile oven. Guessing house cleaner tripped something today. Pressing 9 and 0 did not resolve. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
The door seal on the freezer section of my fridge isn't
The door seal on the freezer section of my fridge isn't doing it's job. I am using tape to keep the door completely closed. The fridge door is working. It is not an old fridge. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
My whirlpool gold series refrigerator does not seem to be
My whirlpool gold series refrigerator does not seem to be working. Model GX5SHTXVN00. S/N KW4504316 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Dishwasher has water in bottom of dishwasher with 1 min left
Dishwasher has water in bottom of dishwasher with 1 min left and will not shut off … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
I have a Maytag fidge\freezer with ice/water in the door. I
I have a Maytag fidge\freezer with ice/water in the door. I have had issues keeping the freezer door sealed - it seems to be OK then it starts alarming - you either have to lift and slam shut to seal … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x