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Have a 10 year old Bosch dishwasher that is not cleaning.

Model # XXXXX Water not...
Have a 10 year old Bosch dishwasher that is not cleaning. Model # XXXXX Water not spraying very hard
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Answered in 2 minutes by:
7/27/2013
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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Hello, Thank you for using this service, I will be helping you with your problem today

good afternoon. first have you cleaned the filter in this ? second how much water is in the bottom after this first fills at the beginning of the cycle ? in inches.

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Customer reply replied 4 years ago

filter clean


 

and how much water ?
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Customer reply replied 4 years ago


let me check...model number shv4803uc/u07


 

okay
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Customer reply replied 4 years ago


very little water as it is only trickling water from spray bars

Customer reply replied 4 years ago


website sux with all these pop ups and cross selling

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Customer reply replied 4 years ago


verus impeller or pump?

yes because theres not enough water therefor no pressure. trust me we do a lot of these.
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Customer reply replied 4 years ago


easier fix for shure

yes and very common on these.
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Customer reply replied 4 years ago


in other words, defective water inlet valve would cause spray arms to trickle

Okay this is how it works, if theres not enough water the pump doest build up any pressure to push the water through the spray arms. try this. pour about another gallon into the machine by hand then start it. open the door fast and you should see this spraying much harder.
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Customer reply replied 4 years ago


no a little harder but not reaching dishes :-(

well I'm not sure then. Either theres still not enough water or maybe the pump is bad but these pumps don't go that often. I'm opting out maybe someone else can tell you whats going on. I've done a lot of these machines and I don't think I've ever done a pump but could be . thanks and well wishes, Bryan
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Customer reply replied 4 years ago


remember it is running in test mode

try taking this out of test mode and try it. I don't think that makes a difference though it wont hurt to try

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Customer reply replied 4 years ago

Video of spray bars and noise


 


Here is video of inside dishwasher as door is opened.


Pay attention to sound and low stream


 


Click on down load now button as your website does not accept the latest Microsoft .MOV files

Customer reply replied 4 years ago

http://www.zamzar.com/getFiles.php?uid=7a05663e575728949b4597f03ab4-e94c1db7ae4816de&targetID=KWEBPhg_YfzLmqKFtASr3dr8J5NxiMAnb


 


Try this as your company's lack of technology leaves a lot to be desired.


 


Very frustrating user experience...

Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,340
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! I was able to view the video. That was very helpful, thank you. The water level is indeed way too low for the dishwasher to work properly. The water level should be well over the filter, shown in the picture below. I would remove the water line that comes from your home's supply to the water inlet valve, looking for any obstruction in the screen, like mineral deposits or sand. If cleaning does not remedy the low water level and pressure to the valve is good, the valve will likely need to be replaced. Let me know what you find, please.


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Customer reply replied 4 years ago


no trash in the inlet valve screen

Okay, have you verified the pressure to the valve is strong?
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Customer reply replied 4 years ago


as soon as we turn on water we will know...replacing cut off valve under sink now since it sprayed a little when I turned it off...don't like that....

I agree, good idea! If you have good pressure there, the valve will need to be replaced. The correct one for your model is pictured and available below.


Water Inlet Valve <----- CLICK HERE FOR THE CORRECT PART FOR YOUR MODEL





Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

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Customer reply replied 4 years ago


good pressure....no luck in getting dishwasher working properly after replacing cut off valve


 


darn

Yeah, that is a bummer. The inlet valve is probably plugged inside or the solenoid is not opening as it should. At least the valve is not ridiculously expensive! I guess that's one good thing....
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Customer reply replied 4 years ago


No water in bottom of dishwasher...


 


You 95% confident that it's the inlet valve and not a impeller or main pump?

Yes, with no water, it will not wash. To ease your mind, the link I sent you will allow returns of installed parts, so you have no risk....
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,340
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
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Customer reply replied 4 years ago

Just ordered


Thanks

You are very welcome.


Please remember to leave positive feedback before you leave. If you have any other questions, please let me know! You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

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Customer reply replied 4 years ago

Protech and Kelly...0 for 2


Both recommended water inlet value...


 


And, it did not work after installing new one...


 


Bummed

Are you still seeing a very low water level?
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Customer reply replied 4 years ago

correct no change

If the pressure to the valve is good, you should be getting adequate water level. Can you pull the unit out and remove the LH side panel to expose the water fill assembly pictured below (on the right in the picture) and see if there is any visible obstructions anywhere, please? This almost always causes overfilling, but you have a very odd issue going on.

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Customer reply replied 4 years ago

Called Bosch and they said their stuff is designed to work for only 8 years...maybe its time to replace


Have a recommendation?

That is manufacturer wide and, in my opinion, pretty sad. If I was replacing it, I would buy a Kitchen Aid, mostly because they are much more service friendly but they are a very high quality machine. If you ordered that part through the link I sent, you may return it, even after being installed, for a full refund.
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Kelly
Kelly
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Satisfied Customers: 23,340
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