Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Have a Kenmore Elite Dishwasher. Not cleaning dishes. Checked

Customer Question
Have a Kenmore Elite Dishwasher...
Have a Kenmore Elite Dishwasher. Not cleaning dishes.
Checked hot water supply, cleaned both upper and lower water distribution flywheels, Checked pump impellers for damage and and sump for glass and garbage. Powdered detergent in reservoir on door is not being thoroughly used, i.e reservoir not being emptied out during one washing cycle ( which is normal when appliance is running well). Some detergent remains in each of 2 reservoirs following completion of cycle. any tests that I can run to check efficacy of pump or motor?
Submitted: 4 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
7/23/2013
Appliance Technician: Tyler Z., Appliance Doc replied 4 years ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,171
Experience: 9+ years being an appliance technician with factory training.
Verified
Hello, and thank you for using this service. I'll be helping you with your problem today.

Put 4 cups in the top rack facing upwards with no other dishes in the dishwasher. Run the dishwasher for 5 minutes and then open the door. Are all the glasses filling up with water?

Ask Your Own Appliance Question
Customer reply replied 4 years ago
They are not filling up
Appliance Technician: Tyler Z., Appliance Doc replied 4 years ago
OK so that is definitely a water pressure problem. So the first thing you want to do is make sure the dishwasher is getting adequate water or else it can't produce the correct pressure. Start a cycle and wait 5 minutes. Open the door and make sure the floor is covered with water. If so, then you're getting enough water.

Assuming the water level is correct, your problem can be caused for two reasons, either you have a bad circulation pump and motor assembly or your disposal screen is getting clogged and needs to be cleaned out. Below is a link to a video that will show you how to clean out your disposal and take your pump apart.

CLICK HERE

If you clean out the screen and it still won't wash the dishes properly, then the entire circulation pump and motor assembly will need to be ordered and replaced, and that's a $150 part. Below is a link to a video that shows you how to replace the pump and motor if you wanted to do that

CLICK HERE

Please remember to rate my service before you leave. If you have any other questions, please ask me – I’ll be happy to respond. You can continue asking follow-up questions until you have all the information you need even after rating my service. Thank you!
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,171
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago
I wanted to thank you for your assistance with my question. I swapped out the motor and pump assembly for our Kenmore dishwasher and it was apiece of cake. It's working fine now!
Appliance Technician: Tyler Z., Appliance Doc replied 4 years ago
Awesome. Thank you for the update and I'm so glad everything is up and running again!
Ask Your Own Appliance Question
Customer reply replied 4 years ago
Tyler,
tried to find the place to rate your service. I tried looking around the Just Ask site, w/o luck. Do you have a link to the appropriate area? Your help was worth every penny! I really appreciate the assistance.
David
Appliance Technician: Tyler Z., Appliance Doc replied 4 years ago
I believe you actually have a test sequence on your end this time (randomly presents itself) where you just needed to press "accept" which you did so I appreciate that.

Ask Your Own Appliance Question
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 84,171
84,171 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

84,171 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Have Kenmore Elite Refrig. showing error code "er CO". What
Have Kenmore Elite Refrig. showing error code "er CO". What does code indicate? … read more
Tyler Z.
Tyler Z.
Appliance Doc
84,171 satisfied customers
I have a Whirlpool refrigerator with doors and a drawer.
I have a Whirlpool refrigerator with doors and a drawer. Several months ago, I had a local technician come check our my refrigerator because I had ice under the two pull out drawers. He replaced the p… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
282 satisfied customers
Model GE profile oven model pgs975sep1ss oven does not work
Model GE profile oven model pgs975sep1ss oven does not work broiler works … read more
Tyler Z.
Tyler Z.
Appliance Doc
84,171 satisfied customers
Our dishwasher does not drain. Kenmore elite 66513229n412.
Just wondering if there's a reset, or if the drain motor is out. It lights up and fills, just doesn't drain.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Washing machine won't start. Flashes F-28. I followed
Washing machine won't start. Flashes F-28. I followed instructions in manual but can't start it. Would umplugging and replugging in help? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Kenmore 400 series dryer, it runs for awhile then
I have a Kenmore 400 series dryer, it runs for awhile then stops, restart it and it will finish the cycle or needs restarting any idea whats wrong ? thanks … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a maytag microwave. It doesn't heat. I live in
I have a maytag microwave. It doesn't heat. I live in Holladay, Ut. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
The red "run" light is flashing and machine will run dry for
The red "run" light is flashing and machine will run dry for a few seconds … read more
travis webb
travis webb
tech.
2,408 satisfied customers
Kenmore elite bottom freezer refrigerator. Model #
Kenmore elite bottom freezer refrigerator. Model #*********** ice maker is not working … read more
travis webb
travis webb
tech.
2,408 satisfied customers
The other night I was woken up by, what sounded like, metal
The other night I was woken up by, what sounded like, metal parts hitting one another or even breaking. I opened the door and I heard nothing out of the ordinary. I checked the freezer and it was zero… read more
Tyler Z.
Tyler Z.
Appliance Doc
84,171 satisfied customers
We have a GExAdora dishwasher and the racks that hold the
We have a GExAdora dishwasher and the racks that hold the dishes are off the tracks and we can't pull the racks out or get them back in. We live in San Antonio Tx. What GE appliance repair company can… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a question about installing a Frigidaire garage kit
I have a question about installing a Frigidaire garage kit in my Frigidaire LFHT2131QF4 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am renting and have no manual for my Frigidaire 23cubic
I am renting and have no manual for my Frigidaire 23cubic ft. side by side, 5 yrs. old. The refrigerator is not making ice. How do I turn it on or replace filter or whatever is needing to be done. Tha… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My freezer is defrosting. There is a wire inside the left of
My freezer is defrosting. There is a wire inside the left of the freezer. should this wire be in the up position or should it be facing down? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have this model of Bosch Dishwasher -SHP68T55UC/07. When
Hello, I have this model of Bosch Dishwasher -SHP68T55UC/07. When we don't use the Dishwasher for a week or so... the bottom of the Dishwasher slowly fills up and begins to leak slowly through the doo… read more
Tyler Z.
Tyler Z.
Appliance Doc
84,171 satisfied customers
GE Fridge Beeping, as you watch panel it goes from lock, to
GE Fridge Beeping, as you watch panel it goes from lock, to no ice, to light back to lock intermittenly … read more
Tyler Z.
Tyler Z.
Appliance Doc
84,171 satisfied customers
I have a Whirlpool imperial ultimate care II series, for a
I have a Whirlpool imperial ultimate care II series, for a few days now it is not working right, first started to get stuck just before the spin cycle starts retaining the water and won't spin or ejec… read more
Tyler Z.
Tyler Z.
Appliance Doc
84,171 satisfied customers
Samsung front load washer WF520 will not spin fast, it is
Samsung front load washer WF520 will not spin fast, it is draining and spinning some but will not go into fast spin … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x