How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Neptune washer problem. When I press start it beeps twice

This answer was rated:

Neptune washer problem. When I press start it beeps twice but doesn't start. If I wait a while, sometimes it will work.

Hello, Thank you for using this service, I will be helping you with your problem today

does the door lock when this beeps or nothing ? do you have the model number ?

Customer: replied 4 years ago.

Door does not lock.

Model # XXXXX

okay perfect. when this doesnt lock the dryer will beep and not run. the door latch assembly is the issue. it has a solenoid in it thats malfunctioning . you can order this @
Bryan and other Appliance Specialists are ready to help you