Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

I need service on my Wolf double ovens, and our local authorized

service center is just plain...
I need service on my Wolf double ovens, and our local authorized service center is just plain horrible. Any suggestions?
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
7/1/2013
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,782
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Thanks for counting on us to help with your appliance problem. My name is XXXXX XXXXX I look forward to helping you! Is the oven under warranty? May I have your zip code, please?
Ask Your Own Appliance Question
Customer reply replied 4 years ago

The ovens are no longer under warranty, and my zip code is 84124. The problem I have with the authorized service center is that they charge a fortune if you have Wolf ovens. In our area, service calls are $50-100, and last time they serviced my ovens they charged me $800 for labor for a 15 minute service call. To diagnose the problem, I paid $150 and then when the parts were installed, the labor component was more than $800. It makes me feel stupid to have paid that amount, and I don't want to do it again.

I totally understand and agree with you. They take advantage of the consumer that owns very high end products because "they can afford it." As bad as that sounds, that is what happens. It is a disgusting practice and one that angers me greatly because it places a black cloud over all servicers because the average consumer tends to stereotype out of frustration and comes to expect to be taken advantage of. I am sorry you had to experience that. Now, off my soap box and on to your oven trouble.

There is a chance you can repair the issue yourself as many "breakdowns" are simple issues. What exactly is your oven doing? Please know that if you prefer to have a professional servicer take care of it, I am happy to find you a servicer in your area.
Ask Your Own Appliance Question
Customer reply replied 4 years ago

The fan that turns on when the oven gets hot started chirping, sounding like a bird actually. My husband thought it sounded like a leaf stuck in a fan belt. Anyway, now the fan blades I can see in the back of the oven have stopped turning completely. I am afraid to run the clean cycle because it worries me that if it gets too hot, it may burn up the control panel components. I still have the second bottom oven that works perfectly, but I would like to get it fixed.

I understand, thank you. That is not an easy fix, the ovens will need to be removed from the cabinet to service that issue. There are two authorized servicers in your area, did you use the local company, Paul, Inc?
Ask Your Own Appliance Question
Customer reply replied 4 years ago

Yes, it was Appliance Service by Paul. Is there another one? They aren't listed on the Wolf website.

Yes, Mr. Appliance is a servicer in your area. They are a nationwide franchise, so their labor rates are fixed. They use a flat rate pricing schedule that is controlled by the parent franchise company, The Dwyer Group. I would recommend using them to repair your oven. The link below will take you to their site with contact information.


CLICK HERE




Please remember to leave positive feedback before you leave. If you have any other questions, please let me know!. You may continue asking follow-up questions until you have all the information you need, even after rating my service. Thank you!

Ask Your Own Appliance Question
Customer reply replied 4 years ago

Thank you for that information! It is well worth $25.

You are very welcome. Please let me know if you have other questions, I am happy to assist any way I am able. I hope your repair experience is better this time around!
Ask Your Own Appliance Question
Customer reply replied 4 years ago

One other question. If the ovens can't be fixed, can you suggest another good brand?

I am a huge fan of the Architect Series of the Kitchen Aid line. They rival the features and cooking results of the very top appliances at less than half the price and the service network and information available is excellent. They are a very nice product with comparable quality.
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,782
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
Kelly and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 4 years ago

Perfect. Just what I wanted to know. Thanks.

You are very welcome! Stay cool, running 90* + here in Montana!
Ask Your Own Appliance Question
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,782
23,782 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

23,782 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Thermador CM302 Double oven with Microwave. The
I have a Thermador CM302 Double oven with Microwave. The microwave touch button on the display is not activating. Is there a simple fix or does the whole display need to be replaced? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
We just purchased a double oven model WGE745C0FS an there is
We just purchased a double oven model WGE745C0FS an there is water marks in lower door glass … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a 4 year old GE Profile double oven and the lower
I have a 4 year old GE Profile double oven and the lower oven will not heat up. … read more
Kelly
Kelly
Appliance Technician
23,782 satisfied customers
I have a maytag electric smooth top double oven range model
I have a maytag electric smooth top double oven range model # MER6772BAW. The key pad stopped working after a short power outage this week. The only functions that will work is on the top oven the war… read more
travis webb
travis webb
tech.
2,408 satisfied customers
I have a new panel for my double ovens but the timers do not
I have a new panel for my double ovens but the timers do not make a noise that can be heard. It is just a little bep and it can't be heard … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Older GE Double oven and the light that is supposed to turn
Older GE Double oven and the light that is supposed to turn on when you go from OFF to BAKE is not turning on consistently anymore. It flickers when it should be constantly lit up.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have the double ovens, the electric is on, but the ovens
I have the double ovens, the electric is on, but the ovens are not heating, they were working fine. I had an issue with my electric on a different circuit but in trying to figure that out I reset the … read more
travis webb
travis webb
tech.
2,408 satisfied customers
Whirlpool double oven bottom door locked blank display
Whirlpool double oven bottom door locked blank display during cleaning … read more
Rusty S
Rusty S
Technician
155 satisfied customers
Samsung double oven. 6mouths. My over is lock and it's seems
My over is lock and it's seems to be in ther cleaning mode and I DID NOT START THE CLEANNING > I NEED TO COOK MY CHRISTMAS DINNER … read more
Rusty S
Rusty S
Technician
155 satisfied customers
Have a maytag double oven model mew5630ddw18 and neither
have a maytag double oven model mew5630ddw18 and neither oven will come on but get a beeping sound so often. The touch pad panel was replaced about 18 months ago. Could it be gone bad again because it… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a fisher paykel double oven od302 and the lower oven
i have a fisher paykel double oven od302 and the lower oven takes very long to heat up. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
We have a kitchenaid double oven and the clock will not
We have a kitchenaid double oven and the clock will not work. All other buttons and features are fine. … read more
Kelly
Kelly
Appliance Technician
23,782 satisfied customers
I have a Whirlpool double oven (RBD306PDT14) and it beeps at
I have a Whirlpool double oven (RBD306PDT14) and it beeps at random from the control board. I've replaced the board twice over the last 14 years and it has about 5 to 6 years on the replacement. It's … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I'm having a problem with my KitchenAid double oven
I'm having a problem with my KitchenAid double oven KEBS207SSS04. The unit is about 5 years old. I am able to operate the oven normally except I can not turn off the upper oven. Touching the upper ove… read more
Kelly
Kelly
Appliance Technician
23,782 satisfied customers
I have a Frigidaire Frigidaire double oven that the element
I have a Frigidaire Frigidaire double oven that the element shorted to the frame what damage did the cost I replace the element but it still don't work… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My whirlpool double oven doesn't hold it's temperature
my whirlpool double oven doesn't hold it's temperature setting when baking and beeps constantly when not in use. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We have a Samsung double oven, model NQ70M665ODS that was
We have a Samsung double oven, model NQ70M665ODS that was installed 7/31/17 by Best Buy. We are experiencing two problems with the microwave unit: 1) The turntable does not turn in the pure microwave … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Whirlpool Double Ovens, Model RBD305PRB00. There is no
Whirlpool Double Ovens, Model RBD305PRB00. There is no display, It beeps when i press a button but it will not turn on or heat. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x