Hi. I'm Smitty. I am a professional appliance repair consultant here to help you diagnose, and repair, your appliance.
Some units have a special plug that is required to allow the water to pass to the ice maker and water dispenser.
In your case there isnt a plug that allows the water to pass to the dispenser or ice maker. You must have a filter in place to use either one.
As for the control panel not working...
If the wires are connected at the hinge, and at the main control board in the back of the unit then the control panel circuit board is dead and will just have to be replaced.
Please click here to order a new filter.
Please click here to order the new control board.
To install the board remove the drip tray cover and use a putty knife with some masking tape on the blade (to prevent scratches) and gently pry out on the bottom of the dispenser facia. Tap up on the facia to release the slip locks, and pull the whole thing forward a bit. Disconnect the wires and replace it with the new one.
Please let me know if you have any other immediate concerns.
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