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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16453
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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I have a GE/Kenmore modle XXXXXXXXXXX front load that will

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I have a GE/Kenmore modle XXXXXXXXXXX front load that will not dispence bleach or fabritic soafter, I have replaced the tray water value body, timer, motor control, reed value is okay, and wires to timer ok, and will wash full cycle hot or cold. Also tray is not plugged as I switched it with another machine & work fine?? Any ideas would be helpful. Thank You Dick Martin

Hello from our service,

My name is Chas, I am so happy to help you today.
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Please resend the model number and put a period after teh frist 3 digits please?





Customer: replied 4 years ago.


You replaced this item with a new one?

Dispenser ValveNNN-NN-NNNN      Main Product View
Customer: replied 4 years ago.

yes i did

Are you getting voltage at the valve when it is suppose to?

Customer: replied 4 years ago.

I have not as shuch but, checked the wires form the timer to value is okay, but I have put two different timers on ? also

I am worried that something is not correct here, either a bad wire harness on the valve or a bad connection at the timer..
Customer: replied 4 years ago.

I will check that out but wonder if the actul water value is getting power at that point? to pass water to that value

I thought you said it fills still, just doesn't go in the bleach or softner?
Customer: replied 4 years ago.

that is right

Then the main water valve should be okay, but if you have voltage at the dispenser then I would look at the main valve
Customer: replied 4 years ago.

I will check that out. I'm done , but wish I could talk an not type. This is to much time/ Thank You Dick

Sorry about that, they use to offer talking but they done away with it, maybe they will bring it back...

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