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I have a Maytag RSD 2000 side by side refrigerator. It stopped

I have a Maytag RSD...
I have a Maytag RSD 2000 side by side refrigerator.
It stopped cooling today, both freezer and refrigerator side.
The fan is working but the coil in the back of the freezer is completely frozen over.
Can any one give me some help with this problem?
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Answered in 1 minute by:
6/23/2013
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified

Hello from our service,

My name is Chas, I am so happy to help you today.
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I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if:
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There should be 3 more letters after the model number, can I have them please?

 

 

 

 

 

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Customer reply replied 4 years ago

I'm sorry I don't see any other numbers or letters after this "RSD200".


All I see is an ice maker option number in the drawing sticker on the back of "RAE3100AAX"..


Should I be looking somewhere else other than the back of the unit?


Charles

No problem, then you have a bad defrost heater in the back wall of the freezer, not real hard to replace, however you will need to defrost the freezer for about 4 hours to get rid of all the ice behind the wall, this will also allow the unit to work until you get the parts for the repair, takes about 30 minutes to install, you can click on the blue link below to order the defrost heater


Click here for the correct part for your unit.

Repair Clinic offers a 365 day no question ask return policy, so if the repair does not work you can return the part to them for a full refund, yes this even includes electronic parts that many other part suppliers will not allow to be returned.


All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating. . .

Bonuses are welcome if I have helped you a lot, however they are not mandatory

 

 

Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Verified
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Chas
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16,453
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Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech

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