How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81917
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Have older Tappan built in self cleaning oven -- temperature

This answer was rated:

Have older Tappan built in self cleaning oven -- temperature control knob stuck and won't turn except to clean with other knob on clean -- have cycled thru a cleaning ok but still stuck after
Hello, and thank you for using this service. I'll be helping you with your problem today.

Do you have a model number so that I can better assist you? And are you saying that the temperature knob is physically stuck and won't allow you to turn it?

Customer: replied 4 years ago.
No model # XXXXX knob will not physically turn except to clean
OK so unfortunately that means that your thermostat behind the knob (the part that the knobs attaches too) has just failed. There really isn't much you can do but to replace the thermostat itself to fix the issue most of the time, but you'll definitely need the model number in order to order the correct part for your model number. If it's older, the part may not even be available anymore, so you may just need to remove the thermostat and take the thermostat apart from the shaft down to the base of the thermostat and see if you can find one of the washers or gears jamming and see if there is anything you can do to get it working again. On these older units, it might be a good idea to have a technician look at the thermostat because depending on how handy you are, you will likely need to take the thermostat apart and put it back together to see what might be jamming inside the unit.

Tyler Z. and 3 other Appliance Specialists are ready to help you