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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a Samsung RT37 fridge/ freezer. Fridge contents frozen...

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I have a Samsung RT37 fridge/ freezer. Fridge contents frozen... There is a small white box at rear near compressor with a rotary dial, what is this for....?
Good Day. I can tell you the small white box with the dial is the defrost timer. if you turn it until it clicks then it will be in defrost but thats not your issue. that is automatic and you don't need to turn that unless the timer stopped. it hasn't stopped if this is going through the defrost routine. you issue is the cold control. you need to order and replace that. thats the part you turn to bring the temp up or down. I dont have access to the parts lists for yours but you should be able to find that on line. hope this helps, thanks, Bryan
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