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Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 14876
Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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My cooktop, model XXXXXXXXXXX will not unlock.

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My cooktop, model XXXXXXXXXXX will not unlock.
Thanks for using this service.

If the cooktop will not unlock after holding the button down for 5 secs you need to replace the control board on the unit. That is very common
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Customer: replied 4 years ago.

on a two year old unit, what a piece of trash, must have been paid in China or some other worthless country...... Lesson learned, don't by SEARS!!!