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Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16453
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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I have a kenmore washer. It keeps stopping and code UL (unlevel)

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I have a kenmore washer. It keeps stopping and code UL (unlevel) keeps showing. But the load is not unlevel. It makes the noise and jumps around like it is unlevel..but jot. It even does this when it is what?? Belt ?

Hello from our service,

My name is Chas, I am so happy to help you today.
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The noise it makes, does it sound like a JET plane taking off?




Customer: replied 4 years ago.
No it sounds like a washer typically sounds like when the load is unlevel
Okay that is not bad then,, I wanted to make sure that you do not have a bad bearing in it, that is why I asked about the noise specifically, Your problem is going to be a bad suspension system,, Very common problem with this model. Kenmore came out with a repair kit for it. You can click on the blue link below to order the correct part for your washing machine.

Click here for the correct part for your unit.

You can click on the link below to see how to replace it.

Click here for a video on how to replace it.

Repair Clinic offers a 365 day no question ask return policy, so if the repair does not work you can return the part to them for a full refund, yes this even includes electronic parts that many other part suppliers will not allow to be returned.

All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Click the continue conversation link if you would like to continue this conversation. If you are done and rate a 1 or 2 star please consider using the "continue conversation" link and telling me what more I can do or what more you would have liked that was within my power so that I possibly give you that information or help me improve my customer satisfaction rating. . .

Bonuses are welcome if I have helped you a lot, however they are not mandatory




Suspension Rod W10189077       Main Product View

I have seen that you ordered the parts needed for your repair of your machine, Is there anything else you need before rating me for my service to you?
Customer: replied 4 years ago.
Received parts and put them in a few minutes ago... First cycle on now......I'll let you know.
Customer: replied 4 years ago.
Did e answer already debit my account.. Or do I need to pay.. ??
Until you rate me, the money is in escrow, once you rate me one of the top 3 ratings I will be credited for helping you..
Chas and other Appliance Specialists are ready to help you

Thank you , and have a nice day!


Customer: replied 4 years ago.

Beat UpYEA YES YEA it Works !! Thanks So Very Much. Only Received One BeAt Up Knuckle !!

Sorry to hear about the beat up knukle, but now your banging is gone... Glad I could help you...


Customer: replied 4 years ago.

I did the above message with I see it on my computer....what a mess!!! ha Thanks again...left ya an excellent on my comment. Great job...really appreciate it.

Enjoy your weekend