How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Alan Your Own Question
Alan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 273
Experience:  20+ years in the appliance repair field.
Type Your Appliance Question Here...
Alan is online now
A new question is answered every 9 seconds

We have a frididaire Gallery(3years old) that i usually run

This answer was rated:

We have a frididaire Gallery(3years old) that i usually run on a quick wash.(50 minutes) About 4 mintues in to the cycle it suddenly just switches to a 99 minute cycle. We had a power outage a few days ago and it has been doing this ever since. could that have damaged somthing?
My name is XXXXX XXXXX I will be helping you today. Can you get me the model number so that I can better assist you?
Customer: replied 4 years ago.


Thank you for the model number. The only thing that can cause that is a bad control board. And yes a power outage can cause a power surge that can damage the control board. I have included a link to purchase the part. They have a 365 day return policy, even if you install the part.

Alan and other Appliance Specialists are ready to help you