How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Panasonic Inverter Microwave with The Genius Sensor,

This answer was rated:

I have a Panasonic Inverter Microwave with The Genius Sensor, 1300w.
The START button won't work when I set timers for cook. If I press START without setting time, the START button beeps.The timer and clock work. I have pressed the RESET button 3 times to make sure it is not in the CHILD mode.
Hello, Thank you for using this service, I will be helping you with your problem today

Good afternoon, It appears your doing the right thing with the control lock so if its not responding it means the Au pcb is bad. have you had any power spikes lately ? the pcb is basically the smart board. its part number E61 on the diagram. heres a link to order it. pcb board

Bryan and other Appliance Specialists are ready to help you
Customer: replied 4 years ago.

How can I find out how much the E61 part costs?


The link took me to what I think is the entire board for $45.49. Doesn't seem worth it to pay for part, labor, and $30 for this advice. Might be less expensive to just buy another one.