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I am waiting for the part and when I get it, I will remove the old part as per your instructions. Should have it by Friday. Is reversing the procedure the way to install the new assembly? I put this as a low priority, so I can not sign off until I have tried the procedure.
How do I reach you when I get the assembly?
I still have not received the parts as of yet to see if the instructions are clear.
Got the parts late this afternoon. Will try to remove old parts and reinstall new ones tomorrow... will write if I have a problem. Thank you for your patience. Gil
Got it off... did not realize that I had to remove the magnet assembly. Will keep you posted.
I am now at the sheet metal facing that is under the lip of the bottom of the dryer. I can not remove the sheet metal facing that has a cutout so you can see the exhaust hose but not the part I am trying to replace.
Took out every screw in the sheet metal facing covering the left side of the dryer and can not remove the sheet metal. Do I need an hex wrench for the inside screw going into the old assembly?
I don't know if you received my response, I sent a reply through email by mistake. I have the top off and it is unplugged from the wall. I am not sure as to whether or not to take the metal trim from the face of the dryer or not, and secondly, the removal and unpluging of the control unit. is not obvious.
First, the control unit is for both washer and dryer. Secondly, there is no way that the sheet metal facing comes off the way you are suggesting.
I do not believe you are familiar with this particular unit.
I now have the panel off that goes between the dryer and washer. I have also removed the screws from the sheet metal(insulation part #140589-000) that holds the circular lint exhaust that goes to the outside of the unit.
I did not remove this part since I would have to force it, and I thought it prudent to wait for specific instructions.
I am usually fairly efficient in repairing things, such as cars and computers... but not this kind of unit.
It seems the professional has left this conversation. This happens occasionally, and it's usually because the professional thinks that someone else might be a better match for your question. I've been working hard to find a new professional to assist you with your question, but sometimes finding the right professional can take a little longer than expected.
I wonder whether you're OK with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
The problem is that this particular unit is not generic as to how to replace the part.
The unit is not as the consultant described, ie: the control module is an all in one module for the washer and dryer. He told me to take off the top lid and remove the dryer control unit to get to the part; which does not make sense. I alluded to the metal trim holding the sheet metal insulation piece from coming out and that is when he opted out.
I am willing to wait until Thursday, however, after that I will call Sears for a recommendation.
I am a bit taken back that there are no technicians with Just Answer that know the model in question.
Thank you for your response.
Hello from our service,
My name is Chas, I am so happy to help you today.Before we get started, I would like to help us get on the same page so that our interaction will go smoothly.I might give you an answer immediately, or ask you a question. Either way, we are likely to be in a question and answer format, so you will need to click reply to expert if:a. You want to add detail.b. Your question was not fully answered.c. You want to ask further questions.Since I am inviting you back to do any of these, do not use a 1 or 2 rating or this will likely NOT help you get a satisfactory answer. It will delay our task, and it tends to be depressing for the expert trying to help you, often right at the beginning of the exchange, before we have accomplished our task.I know the rating system is somewhat complicated, but you do not have to do a negative rating in order not to pay or to get your deposit back.In addition, a negative rating only serves to rate the expert doing his/her utmost to help you. The expert also will not get paid under these circumstances.Negative ratings do not cover site problems, delays, or anything else on the site that might annoy you, as experts are only involved in trying to answer your questions.Negative ratings do not cover posts that do not come through, or any other difficulties...experts face those just as you do. This includes frustrations that you might have had before meeting your expert.I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. But, it is up to your honor to click a smiley face and make sure that I am compensated for my time and effort. Please realize we are only compensated PER smiley per click and from bonuses, so extensive time with you would hopefully stimulate your consideration of this aspect of the system.
Can you post a picture of what you have removed, I am a retired SEARS tech?
Certainly, I am not concerned about paying. I am just a bit disappointed in the answers. I can give you the parts numbers of what i have removed. Briefly described ... I removed the elbow black 18" lint exhaust and clamp, the facing panel between the washer and the dryer and have removed the screws from the insulation sheet metal part ##140589-000 which I can not remove without forcing it.
Thank you for responding.
I am not sure as to how to post a picture .. but will shoot it, upload it to my computer and attach it here. This may take some time.
Do you still need the picture?
OK ... just finished..
Did it work?.. usually I can see the upload.... but not with this software from Just Answer.
Can I just send it to an email address? I have not problem when I do this with my email. Or can I send it to Just Answer?
It did not transfer because it was over 10 mb. Sent it to just answer. Do you want me to reduce the size of the pix and resend them?
Sent to Just Answer and trying to resend to your directly.
Just out of curiosity... do I have to answer the questions as to allignment, size, baseline, etc.?
When one tries to upload a pix... a menu appears asking for the size, etc.
Did you get the 3rd pic? If you didn't, please let me know. Thank you. Gil
Did you get the pix from Just Answer or from me? Which pix did you get.
OK ... will send again. Thank you for your patience.
Please let me know when you get the pix. I resent them thru Just Answer. Can not understand why all 3 did not go through. I sent all 3 because I was not sure which one you did not receive.
The black elbow was inside the unit and attached to the sheet metal(insulation part #140589-000) . I believe the explosion drawing shows that part,
If you would go to this URL ... the elbow is shown on the right.
I never realised how old this unit is? THat would explain why I can't find no info on your unit, I am sorry, I have no info availablefor this old unit...
Does that mean you can not help me?
It seems to still be active in that Sears carries the parts.
I am back.. Did some research and it was made by Kelvinator about 12 years ago.
Please let me know if you can help. I thought the model number is XXXXX my request ticket.. that is how I found out it was manufactured by Kelvinator.I really need to know by tomorrow. Thank you.
YES, PLEASE...This has been difficult. I feel as though I am stupid.
Did you see the photos I sent to the previous technician? I removed the face plate between the dryer and the washer. Removed the elbow of the lint exause held by a clamp. Removed the screws of the insulation sheet metal (part#140589) whcih I can not remove. I do not want to force it, however, I can not figure out how to remove it to get to the screws that hold the broken part (the one that you pictured).
It will be about twenty minutes. When I do an attachment with the paper clip, do I have to fill out baseline, vertical size, etc.?
No problem ... thank you. Just to be sure.... will send it directly and through Just Answer
Hope this is OK
Just let me know when you receive the pix ... thank you.
Just the front panel from the dryer to the washer
Mine does not look like that .... it has a hole where the magnet holds the wash lid and there are no rivets... just screws. Just popped off the trim and see more screws...
Okay.... will do that and notify you if I encounter more problems. Did not know that the trim popped off.
There are 2 screws with washers that hold the trim on the bottom of the sides.... can not get my Phillips into them... I have to go and get an L shaped Phillips to remove them. Do I have to remove the top of the dryer as well?
I don't feel that confident. Too many obtacles. Just what screws do I have to remove after I remove to 2 bottom ones? Could you please hang in there once in a while until I finish. Will give you a great rating. Thank you. Gil
I hope I don't have to remove the control panel or the screws on the top of the unit. Could you tell me just which screws I have to remove. Do I have to remove the front panel around the door?
I do not see any small screws for the control panel.
No... I just got the bottom screws out. I still have not removed the top of the panel around the door.
I am way beyond that...I have all the screws off on the side and it seems as though the whole dryer is moving. but can not get the side facing metal part (#140589=000) or the front facing sheet metal that the magnet screws into, off.
Thanks for trying... the insert picture does not seem to be my model.