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Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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Artisan mixer will not turn on. Have power through cord to

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Artisan mixer will not turn on. Have power through cord to control plate
Hi, welcome to Just Answer. My name is XXXXX XXXXX I will be helping you with your problem today. If anything isn't clear, please just ask me.

Sorry for the delay in replying, I only just came on line and saw your question. Are you still looking for help with this?

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If the carbons check out ok, the next thing is to look for a broken segment on the armature and also test the field for continuity.

Let me know what you find. Can you also re check the model number please?
Rob and other Appliance Specialists are ready to help you
Customer: replied 4 years ago.

Armature and field check out okay. I am wondering if that means it is probably the phase control board. Is there any way to check that out?

Hi Rich

In that case I think you are correct and its the board.

Unfortunately there is no way of testing it due to the complex electronics

Customer: replied 4 years ago.

OK, Thanks

Your welcome