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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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My GE profile refrigerator wont turn the power on. what to

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My GE profile refrigerator won't turn the power on. what to do?
Hello, Thank you for using this service, I will be helping you with your problem today

Good evening, are the fans inside running at all ? are the lights on ?
Customer: replied 4 years ago.

lights are on. I don't know how to check the fans.

okay open the freezer and you should hear a fan running in there if it is.
Customer: replied 4 years ago.

noting. it is really quite.

Okay one more thing, are the electronic controls lit up and do they respond to the keys if so ?
Customer: replied 4 years ago.

no. all the controls are off, and that is what made me think first that the power outlet was bad. But then I see the inside lights are on, so the power outlet is ok, but something wrong with the power system from the refrigerator.

okay. well unfortunately the main control board has failed and would need to be replaced to fix the issue. this is the control board. Control Board WR55X10996      Main Product Viewits located on the back of the refrigerator behind an 8X10 inch cover. number 801 on the diagram. I will get you a link to the part in just a minute.
okay heres a link to order the board. Control board I wish I had better news and an easy fix, Sorry. well wishes and thanks, Bryan
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