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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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We moved our Avanti Platinum Wine Chiller to our new house

Customer Question

We moved our Avanti Platinum Wine Chiller to our new house and now it will not work. What do you suggest we do?
Submitted: 4 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 4 years ago.

Hello from JA
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so have you verified the outlet has power to it, that it is plugged into ?

Customer: replied 4 years ago.


Expert:  Whrlp Master Tech replied 4 years ago.

ok and the unit does absolutly nothing , no lights nothing just like it had no power?

Do you have a volt ohm meter ?

Customer: replied 4 years ago.


Expert:  Whrlp Master Tech replied 4 years ago.
the No was for which of the two question I asked?
Customer: replied 4 years ago.

The unit does nothing and I do not have a volt ohm meter.

Expert:  Whrlp Master Tech replied 4 years ago.
ok can you check the cord where it attaches to the unit and see if it is secure ,and since it was moved look at the cord from one end to the other ?
Customer: replied 4 years ago.

There seems to be no visible problems with the cord.

Expert:  Whrlp Master Tech replied 4 years ago.
ok and does this model have interior lights ?
Customer: replied 4 years ago.

Yes, it has a light, but it is not working either.

Expert:  Whrlp Master Tech replied 4 years ago.
ok with out a voltage meter we are rather stuck not being able to do any test to see where the voltage is being lost .
I can only recommend to either purchase a meter so you can do some testing or call for service on the unit .
Pretty sure this is not what you want to hear ,but hopefully you realize I`m doing my best over the internet.