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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10370
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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kenmore XXXXXXXXXXX water came in through vent from storm board

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kenmore XXXXXXXXXXX water came in through vent from storm board was still on set time came back hour later and there was no display on board checked fuse good checked microswitches when you close door good it didnt look like the electrical componenets got bad wet. what should i look 4 next?

Hello from JA
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May I have your model number all I got was xxxxxxxx send it like this 123 . 123456

Customer: replied 4 years ago.

72180043700 kenmore microwave water came down through vent duct into microwave little water got on electrical parts that i could see checked fuse ok 3 microswitches show ok board was on when i found leak from storm set time on it came back an hour later and no lights on board wont do anything now

When you the fuses are ok .

How did you verify the fuses are good ?

did you just ohm them out or check them for voltage in and out.

Customer: replied 4 years ago.

is there more then 1 fuse i checked the 250v 20amp checked continuity removed fuse jumped with alligator clips

Customer: replied 4 years ago.

checked continuity jumped fuse holder with alligator clips

ok only one fuse .
and did you check for voltage at the control board on black wire L1 to ground?
Customer: replied 4 years ago.


ok lets check voltage to the control board ,and see if we have voltage there or not ?
again it is the black wire marked L1 check the to either chassis ground or Neutral on the control board
Customer: replied 4 years ago.

got power to board

ok so voltage to the control but no display .

you have a faulty control board ,

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

CLICK HERE for part

Whrlp Master Tech and 2 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.

Put new board on open door light turns on in side two : lights on board like this : won't set time or do anything else

ok so now at least the board lights up it did not do that before correct?

And are you sure the flat ribbon connector from the touch pad is plugged into the control ?

Customer: replied 4 years ago.


ok if none of the keys on the touch pad do not respond and they are connected ,we know the control is good .so the water had to have shorted the keypad also .

Would you like a part number for the keypad ?

Customer: replied 4 years ago.


Sears shows it as part number ACM34112802